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Re: Griots G9 stopped on me part way through polish :(
Check the brushes. My G21 goes out the same way from time to time and it’s the brushes. I have a spare set but I haven’t changed them yet because a good smack or 2 and it turns on again for the time being, but it’s the brushes. I know it is because I can sometimes see sparks coming from inside my polisher. Lol.
Your polisher should’ve came with a spare set of brushes. Hopefully you remember where you put them.
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Re: Griots G9 stopped on me part way through polish :(
I’d suggest calling them on Tuesday, i always prefer phone calls for any kind of warranty conversation. Since yours is early they might just send you a cord to start.
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Super Member
Re: Griots G9 stopped on me part way through polish :(
Still not a word from Griots email, sent a few times now
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Super Member
Re: Griots G9 stopped on me part way through polish :(
call 1-800-345-5789 during normal business hours
monday - friday 6am - 4pm (PT)
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Super Member
Re: Griots G9 stopped on me part way through polish :(
Originally Posted by Eldorado2k
Check the brushes.
^^^ THIS ^^^
It is no coincidence that man's best friend cannot talk.
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Super Member
Re: Griots G9 stopped on me part way through polish :(
Originally Posted by Icarus
Still not a word from Griots email, sent a few times now
Originally Posted by VISITOR
call 1-800-345-5789 during normal business hours
monday - friday 6am - 4pm (PT)
Yeah, from what I hear, you'll get better response by phone.
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Re: Griots G9 stopped on me part way through polish :(
Get the new Hercules forced rotation polisher from Harbor Freight. It's only $119 US.
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Super Member
Re: Griots G9 stopped on me part way through polish :(
I checked the brushes, no luck. Fiddled with the cord etc
Calling is hard when I work a lot, they should respond to their emails in a timely fashion (its been 2.5 weeks), it is after all a customer service email.
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Re: Griots G9 stopped on me part way through polish :(
Originally Posted by Icarus
Still not a word from Griots email, sent a few times now
Originally Posted by MisterSnoop
Yeah, from what I hear, you'll get better response by phone.
That's really odd. I had an issue with a bottle of BOSS polish a month ago. I received a response to an e-mail within 24 hours and a new bottle was in the mail the following day. Sorry to hear they aren't very responsive.
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