Anyone having issue with AG orders lately?

**rodneypierce** · 03-31-2017, 11:26 PM

I remember back in the good ol days, I used to get my orders within 4 days tops. Now it seems each order takes nearly 2 weeks to get (hell, sometimes it takes 5 days just before it even ships out, when everything is in stock)

I have been waiting on a "back ordered" item since the 9th of this month. Cant get any return emails back or anything.

Anyone else having these issues?

**BudgetPlan1** · 03-31-2017, 11:46 PM

I dunno...seems to be better for me lately. Used to be "order Saturday, receive 8 days later". Now it's generally quicker. Have noticed order status never really changes on website.

**Ceerokz** · 03-31-2017, 11:53 PM

My first order took 5 days (Hawaii). The last order took nearly a month. Bryan explained it took longer with smart post. Autogeek will go back to usps.

**AeroCleanse** · 04-01-2017, 01:06 AM

Never had a problem, ships the next day via FedEx. After it ships FedEx would be responsible for any issues.

**rodneypierce** · 04-01-2017, 01:07 AM

Looks like its a case by case basis then. I know my DI orders arrive consistently in 4-5 days tops. I have no problem waiting on shipping, but I do have a problem with not getting a return email back on a back ordered product that says "usually ships within 24-48 hours on the website" which would lead me to believe they have stock in it currently...

**rodneypierce** · 04-04-2017, 08:55 PM

I believe it was Bryan that called me today from AG and left a message. I work third shift so am pretty difficult to get a hold of. If anyone knows his direct email that would work much better. Or, even his name here on the forum?

**Ceerokz** · 04-04-2017, 09:21 PM

Originally Posted by rodneypierce

I believe it was Bryan that called me today from AG and left a message. I work third shift so am pretty difficult to get a hold of. If anyone knows his direct email that would work much better. Or, even his name here on the forum?

Bryan@AutoGeek.net

**suke** · 04-04-2017, 11:32 PM

Didn't really pay much attention this time to how fast stuff came, however I did get shipped a wrong item. That's a first. I'm sure it'll get squared away easy peasy.

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