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Thread: Broke my Rupes

  1. #1
    Super Member swanicyouth's Avatar
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    Broke my Rupes

    It's a crappy life living with a single car garage. Everything is wedged everywhere and stuff falls.

    All of a sudden - my Rupes just fell and the carbon plastic piece on top flew off. I didn't trip over the cord. It just fell on its own. The machine itself it fine.

    I know I can get a new piece from Buff Daddy, but I think I can fix it to be just as good if not better.

    I will follow up shortly when it is done & how it worked out. I'm sure I'm not the only one who has done this.





    Bought some hardware:







    The idea goes like this:


  2. #2
    McKee's 37 Product Support
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    Re: Broke my Rupes

    We have spare parts too. If you bought the machine from us send me a PM with your order number and I'll send out a replacement.

  3. #3
    Super Member swanicyouth's Avatar
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    Re: Broke my Rupes

    Quote Originally Posted by Nick@Autogeek View Post
    We have spare parts too. If you bought the machine from us send me a PM with your order number and I'll send out a replacement.

    Awesome. Thank you.

    Of course I bought it from AGO. Lemme try and find the order #.

  4. #4
    McKee's 37 Product Support
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    Re: Broke my Rupes

    Quote Originally Posted by swanicyouth View Post
    Awesome. Thank you.

    Of course I bought it from AGO. Lemme try and find the order #.
    If you can't find it send me a PM with your email address and the approximate date of purchase.

  5. #5
    Regular Member AttyVette's Avatar
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    Re: Broke my Rupes

    Quote Originally Posted by Nick@Autogeek View Post
    We have spare parts too. If you bought the machine from us send me a PM with your order number and I'll send out a replacement.
    You guys are awesome..! BTW you can send me all the free products for me to try out on my cars and neighbors cars that you want to ( smile smile) Yes I am sure that won't happen but who says I can't try .

    Anyways, awesome response and great customer service and caring about your customers..

  6. #6
    Super Member SameGuy's Avatar
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    Re: Broke my Rupes

    Awesome Customer service! 'Nuff said!
    Francesco

  7. #7
    Super Member Sicoupe's Avatar
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    Re: Broke my Rupes

    Quote Originally Posted by SameGuy View Post
    Awesome Customer service! 'Nuff said!
    Totally agree

  8. #8
    In time out
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    Re: Broke my Rupes

    Now thats customer service!

  9. #9
    Super Member GenesisCoupe's Avatar
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    Re: Broke my Rupes

    One car garage here too, it sure does suck!!!

    Good part on AGO for the replacement.
    CURRENT: Happily Retired
    PAST: Owner at Clean N' Shiny, Chicago Auto Pros

  10. #10
    Super Member dlc95's Avatar
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    Re: Broke my Rupes

    Not much grinds me more than when I trip over the cord of my polisher, and it falls off the cart.

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