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Re: Disappointed for Such a Expensive Product
Would take mikes advice and call cust service. I’m guessing they will make it right for you
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Junior Member
Re: Disappointed for Such a Expensive Product
Originally Posted by
Mike Phillips
I'm not sure what the longevity of any product in a syringe would be? A year before using the product would be a good test of the storability of the product though.
Have you contacted customer care?
1-800-869-3011
Ask for Stephanie.
Thanks Mike. I will wall them.
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Re: Disappointed for Such a Expensive Product
Im curious what happened during and after the call to customer service?
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Junior Member
Re: Disappointed for Such a Expensive Product
Hello, as a update, I did call Customer Service and they were very friendly. They suspect that the age of product had something to do with the difficulty in use as it may have thickened and that is why I noted the age. I did not expect that they would refund or provide a new product. They did offer to extend a good discount and free shipping to help with the cost of finishing my truck and the next vehicle. I am pleased with the result.
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