How do you tell if a detailer really knows their stuff?

**Ben.Peterson** · 04-01-2009, 03:07 PM

Hey guys,
I am still looking to find somebody in either the Durango CO area or in Phoenix Az area that can assist me with some paint correction. It appears from no replies that we dont have anybody on the forum from there, so is there a way to tell if they are good/know what they're doing beforehand? I'd like to get my paint corrected (swirls) so that i can start from ground zero. What are the kinds of questions i need to be asking to be able to tell if they really know what they are doing, or are all talk?

Thanks for your help!
Ben

**pricha00** · 04-01-2009, 04:00 PM

Have them give you at least three references of previous customers. Ask to see some before/after pictures if possible might be helpful as well. I find it hard to believe that no one in the Phoenix area is an Autogeek.

Pat.

**Harleyguy** · 04-01-2009, 04:51 PM

I guess you can also stop in too there shop if they have one.Can ask what kind of products they use and you can always post what ever info they tell you on here .If they are mobile check out their car or truck and see how it looks .

**Ben.Peterson** · 04-01-2009, 05:02 PM

Thanks for the pointer's guys! I will for sure check them out first, unfortunately i can't get too 'in-depth' as i live in colorado. My wife and I are going to be visiting her parents in Anthem AZ (north phoenix) and i was wanting to get the paint corrected while we're there as i don't know of anybody locally that can do that.

I have sent 3 detailing outfits emails, and will see what they say back. I will probably take you up on the offer of posting their replies here and asking for your help to see if they are really just 'talking the talk', or if they really know it.

Would it be correct to assume that generally you'll get a better job having to take the car to their location instead of a mobile detailer?

It's looking like (judging just by the posted prices on their websites) it's going to run me around $300... does that sound about right?

Thanks again!

**Ben.Peterson** · 04-01-2009, 05:06 PM

Also thought it might be a good idea to post the websites of the 3 I emailed. If it's not too much of a bother i would appreciate somebody looking at them to see if they can tell if they are good/not so much just by what they state on their websites.

Mobile Auto Detailing and Car Wash Fountain Hills, Scottsdale, Phoenix, Arizona
SharpShine Professional Automobile Detailing
Reliable, quality mobile car detailing serving Scottsdale, the Phoenix Metro Area and Arizona - Classic Image Mobile Detailing

Thanks again for the help!

**ScottB** · 04-01-2009, 06:11 PM

ask for referrals ... check on them and BBBOnline for complaints.

**BenzDetailer** · 04-01-2009, 08:01 PM

Call the Rolls Royce Dealership and the Mercedes Dealership and see wo they refer you to.

**Ben.Peterson** · 04-01-2009, 09:40 PM

I just received my first email response as follows:

Removal of swirls on your vehicle would range in cost from $250 to $450. It all depends on how deep. We would need 2 to 5 hours on the paint again depending on condition. We schedule out around 2 to 3 days. Classic has been in business for 20 years and are good standing members of the BBB. We are unable to disclose customers phone numbers or names.We do not take pictures of customers cars because we feel it does not do justice & anyone can make cars look good in a picture.

It seems a little weird that they don't take pictures and that they can't give me any referrals... What do you guys think?

I will try calling the dealers tomorrow... hopefully they'll know somebody

.

Thanks!
Ben

**termigator** · 04-01-2009, 10:02 PM

$250 to $450. No referenceS and no pictures. Hmm.....RUN!!!!!!!!

Sounds fishy to me.

Are you an obsessed detailer like everybody else here or did you get on to get an idea of what to look for in a professional detailer?
I'm not trying to be insulting or anything. I'm just thinking that if you're a detailing enthusiast, you could use the $$ and get a lot of stuff to use to do the paint correction yourself, especially if they're just swirlmarks. If you're not into detailing but want good results, I would certainly understand you coming here for advice.

**Ben.Peterson** · 04-01-2009, 10:13 PM

No offense taken

. I do love detailing my cars, but i've never gotten into any paint correction. I just bought this car (black 2006 Cadillac STS-V) so it's kinda' my baby, and it is expensive (not that it matters, but MSRP in '06 was 77k)... So i'm too shy to jump into it the first try.. My thought process was to fork out the cash for a pro to start me with a clean slate.. then i would have time to practice and get the proper equipment.. so by the time i need to do it again i will be able to do it myself. I have another vehicle that i can practice on (Lifted 2003 chevy truck.. also black), but I was wanting to get the new car 'shiny new' fairly quick... It's embarissing driving around in a shiny clean car and then you get in the sun and it looks HORRIBLE.

The car's swirl marks are literally the only problem with the paint.. i think i found 2 very small rock chips on the front lip and they were hard to find. I just received my 'forum favorite' kit today, so i'm looking forward to detailing it... i just know that even good wax won't fix the swirl problem.

Hopefully that helps explain my situation a little better

.