After two years I am over the frustration but I will always post up my thoughts when I see something new (or that I missed) on their non-existant customer service. I sold my mkII for a loss and...
I called Rupes several times, always got forwarded to someone else’s voice mail “who could help” and then no further communication. I emailed customer service from their website, no reply. Believe...
Glad you got resolution, all I got was silence from Todd, even after writing to Mike Phillips asking him to help. My Duetto got extremely loud then began overheating to the point you couldn't hold...
Guys I’m not trying to create havoc but I am also not making anything up. I have owned several Rupes as well as Flex, Porter Cable etc and have a decent knowledge of the technique. I was weaned on...
As we can see neither Dylan nor Todd responds to customer posts any longer. I personally PMed Dylan from 2016+ on a Duetto that had more issues than a magazine publisher. I found "Todd" today and...
The Rupes and AG reps I've spoken with all know of the melting pads (melts the black velcro to the backing plate), it's just a result of the excessive heat that the Mark II's can build up in the...
I gave up on my Mark II, melts pads like nobody's business argh. Sold it at a huge loss to my friend and went back to my Duetto, which only overheats after 30 min. Try a finish glaze with a white...
Well shoot swap out machines and the whole world changes lol. I have been using Pinnacle XMT pad conditioner with all my Rupes polishers since Day 1. I also prime the pad in addition to that.
Ive used Lake Country with all my other Rupes for years, never any issue. Plus AG recommended them long ago. I can't stand the Rupes pads...way too stiff, can't grip the surface and slings product...
Todd...I used my new Mark II le15 this past weekend and to my dismay had the following results. I used a Lake Country CCS 5.5" yellow pad @ speeds 4 and 5 to paint correct a new m3 for a friend....
Have:
(2) new bottles 16 oz CarPro Fixxer
(1) new bottle Menzerna Super Fine 3800 32 oz.
60% full tub of Dodo Juice Supernatural 200 ml
(1) new bottle Rupes Diamond polish 8 oz...
OK my bad. Why take the time to remove all my trade items though? Why not just delete the line that you copied? Not arguing BTW, just using common sense.
Can you elaborate on this claim? I ask in all sincerity as I have my 15 M II on order now and was told by DetailedImage they weren't even going to be shipped till the 15th. I see now others have...