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I would call customer service directly instead of emailing. I had a good experience that way. It speed things up if you've ordered directly from Griot's.

Update: Griot's sent a replacement G8 and it works perfectly. None of the problems in the first one are present in this one.

It happened in the air and then while polishing a test panel. The digital speed controller idea may be a possibility. The good news is that Griot's responded right away, and in exactly the way you'd...

I had it in until it clicked, and I also tried the cord from my G9. The performance was the same with both cords pushed all the way in.

My G8 had the same problems. The speed oscillated up and down fairly dramatically on speeds 1-3. It sounded like an engine trying to rev up but not quite getting there, as if the power was...

Hi Mike -- I'm gearing up for my first time polishing, and I'll be working on a Honda CRV. I'll be using a Griot's G9 and G8.

As I look over the vehicle, I'm not sure of the proper technique to...