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Super Member
My Rupes DIED!!
So, my new Mille decided to stop working today during a detail on a black car!!! It seems to be either the trigger or the speed selector. Now, it wont work at all. Do any of you have any suggestions?
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Super Member
Re: My Rupes DIED!!
Originally Posted by
prin
So, my new Mille decided to stop working today during a detail on a black car!!! It seems to be either the trigger or the speed selector. Now, it wont work at all. Do any of you have any suggestions?
It should be under warranty you just have to send it to be repaired.
Sent from my SM-N960U using Autogeekonline mobile app
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Super Member
Re: My Rupes DIED!!
Email them or call them
Have a problem with a RUPES polisher or product?
Have a problem with a RUPES polisher or product?
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Super Member
Re: My Rupes DIED!!
Definitely call them. I had a first gen, 15mm throw(ES) that died on me that was out of warranty. They basically replaced everything inside and it only cost 70 or 75 dollars with shipping to repair. I was very happy with their customer service!!!
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prin thanked for this post
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Re: My Rupes DIED!!
While in the 1 year warranty do you have to pay shipping to get it repaired or they cover that?
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Super Member
Re: My Rupes DIED!!
Originally Posted by
ClearVue18
It should be under warranty you just have to send it to be repaired.
Sent from my SM-N960U using Autogeekonline mobile app
Didn’t know they warrantied door stops! Toss it and Boss it!
JK... call Roopez.... if under warranty they’ll fix. Seems like they’ll service even if not under warranty too.
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Super Member
Re: My Rupes DIED!!
I have yet to see a company cover shipping... but you might get lucky.
When my ES21 died, it was the electronic speed control module that went. I have a feeling it might be the weak spot on that machine.
The tech told me that the brushes for the motor were like brand new even if it was a 5 year old machine.
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Re: My Rupes DIED!!
I think Griot's Garage sends a shipping label to the customer. It's been many years so I don't remember, but I'm pretty sure they do.
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Re: My Rupes DIED!!
Originally Posted by
Coatingsarecrack
Seems like they’ll service even if not under warranty too.
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For an additional cost, yes they will.
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