Dr Colorchip

**MarkD51** · 12-24-2012, 07:32 PM

Not sure where I should've posted this here, but I just got my Dr Colorchip Kit today, via AutoGeek.

God, what a joke, within seconds, the color match is so screwed up, you'd swear I was asking for touch up paint for the Ronald Reagan Battelship!

My Tahoe is Summit White, or Also called Olympic White. Whichever, it's a pure white, and this crap they sent me is Battleship Grey. Does my Tahoe in my Avatar look like Battleship Grey?! Freaking dopes!

Now this begs the question, because about 5 years ago, I ordered some touch up paint from some online entity, and I'm getting a very strong "Deja Vu" here.

That I'm getting a flashback to back then, with this other company, who sent me the exact same crap, the exact same color to a "T", to the very exact "wrong" shade.

So, I ask, are there any here who knew who used to sell touch up paint in a long, slender bottle back then? I'm talking about 4"-5" long, skinny, like a 1/2" in diameter bottle? Was this them?

If so, I'm in for a nightmare of a runaround, with mismatched colors from now till the 4th of July.

Know what I did with that past $40 order? Threw it all in the Garbage Can.

If Dr Colorchip pulls that crap with me, they're going to have a problem!

I've got some Dupicolor touch up paint, that I got from Autozone not long ago. Maybe it might help, if I ship this bottle off to these colorblind people, and they can maybe discover what white paint supposed to look like!

Dammit, I'm pissed with this runaround I'm about to go through with AG, and this Stevie Wonder Company.
Mark

**MarkD51** · 12-24-2012, 07:49 PM

Let me add, before there's any confusion, or where any blame lays.

The order, was placed with Autopia, not AG. Although I am aware they are both PBMG.
Either of course are not to blame, they did their jobs admirably, so there's absolutely no blame there, they don't mix the paint, it must be the fellow by the name of Jose Feliciano. (come on baby light my fire!)

Like I said, for a buck or so for postage, it might be best to ship the touch up paint, the Duplicolor I got from Auto Zone to them, so they can see firsthand what white paint supposed to look like.

**57BORNTORUN** · 12-24-2012, 07:51 PM

What did JESUS have to do with it?I doubt he was the chemist that day.

**MarkD51** · 12-24-2012, 07:56 PM

Originally Posted by 57BORNTORUN

What did JESUS have to do with it?I doubt he was the chemist that day.

Not sure what to say to your response? Are you offering me help?

See the truck. Does the truck look grey? Or does it look white?

How does Olympic White turn into grey paint in a bottle?

What screwed up color code system gives them gray paint, when its supposed to be white?

Dammit, I see the ending here, $60 down the toilet. Not happy, not at all.

**len426** · 12-24-2012, 07:57 PM

I had a similar problem with Dr. Colorchip. They were very accommodative and worked with me until the paint matched perfectly. I would suggest you just call them and explain to them nicely what your problem is and I am sure they will resolve the issue.

**primo spaghetti** · 12-24-2012, 08:04 PM

Originally Posted by MarkD51

Not sure what to say to your response? Are you offering me help?

See the truck. Does the truck look grey? Or does it look white?

How does Olympic White turn into grey paint in a bottle?

What screwed up color code system gives them gray paint, when its supposed to be white?

Dammit, I see the ending here, $60 down the toilet. Not happy, not at all.

yikes...

have you thought about going to the dealer for the paint? I cant imagine they would get it wrong....use the rest of the dr. colourchip system with the dealer supplied touch up paint that should be (mind you there is some ageing on your vehicle's paint the same paint colour.

**MarkD51** · 12-24-2012, 08:05 PM

Here a pic. Does the truck look grey? This paint they mixed is actually grey.

Are they going to tell me, "Oh, it will lighten in color after you apply it? No thanks, I've gone down this same familiar road before, and I'm betting good money with the same company I dealt with 5 years ago.

Did thier paint back then just happen to come in a skinny metal Bottle? If so, then I've got the same people to deal with.

If not, then my apologies, but I'm sure getting one big funny feeling this end.

**Mirror Finish** · 12-24-2012, 08:08 PM

Originally Posted by MarkD51

How does Olympic White turn into grey paint in a bottle?

I'm assuming that you shook the small bottle of paint for several minutes. I've seen paint separate and I was surprised what shades each layer was.

On another note and a bit of sarcasm, oh my God, you are writing something negative about a product on a forum. Don't you know that you will be burned at the stake, flamed and banned. You are supposed to praise everything, see everything as perfect and turn a blind eye.

**Crazy Diamond** · 12-24-2012, 08:08 PM

Order things like that thru DuPont. Trust me when I tell you that you get what you pay for when it comes to things like that. Shine On

**Inferno** · 12-24-2012, 08:14 PM

I ordered once through dr Colorchip themselves. The order was missing a few things but their customer service was great and corrected the problem without questions. Hopefully if you call them directly you can get the same great service, hopefully they won't tell you to go back and forth with autopia instead.