http://www.waxit.com.au
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Hello All,
Thanks to the team at Autogeek for putting up this forum and then giving your international distributors our own space.
Waxit.com.au proudly distributes many of the products found on Autogeek around Australia, New Zealand and parts of Asia and we look forward being of service to anyone from these regions.
Best regards
Dave Ellis.
Dave,
Fancy bumping into you here.
Anyone looking at this at this, I have been ordering off waxit.com.au for over a year now and the service has been exceptional so start ordering!:D
I cannot recommend Dave & Waxit highly enough.I usally place an order with him about once a month & his customer service & product knowledge is fantastic.Keep up the good work.:cheers:
Dave
I am thrilled to announce that Waxit has relocated to a retail showroom and warehouse at Unit 10 / 690 Gympie Rd, Lawnton QLD.
Our new landline number is (07) 3881 0585, Fax is (07) 3881 0588 my mobile and email are unchanged.
The showroom will be open between 8.30am and 2.30pm on weekdays and 9.00am to 12.30pm on Saturdays.
This moves means that Waxit can now offer detailing seminars, product demonstrations, social get to togethers and most importantly we now have the room bring in more new brands from Autogeek
Thank you all for your past support and I trust that Waxit can be of service to you in the future.
Cheers
Dave.
Hello all,
Time for an update on Waxit.com.au
As you may not know Mr David Ellis has left the Waxit family to move on to other ventures. We all wish him well for the future.
My name is Antonio Massari and I pleased to say the Waxit Team is still as strong as ever. Brain, Russell and myself and here to help with any car care problem you may have, advice or just a chat about your pride and joy. We have recently become the Australian Distributor for CarPro also!!
Waxit.com.au lives as result of a passion for detailing and maintaining cars using premium products. Some of the products you may not of heard of as they are not available in your local stores.
We spend a lot of time researching product lines and currently we are the Australian agent for Auqatouch Microfibre Towels, Pinnacle Natural Brillaince, Wolfgang Concourse Series, Poorboys World and Detailers Pride, P21s, Menzerna, Zaino, Clay Magic, Lexol, Edge Pads, Lake Country Pads, Stoners Car Care, Poly Lack, CarPro, FLEX, Klasse and Amazing Glaze. We also carry Swissvax, Einszett, Festool Tools, Duragloss and a few other premium brands.
This provides us with a full range of buffing machines, buffing pads, tools, applicators and microfibre towels completes what is the most comprehensive range of premium car care products available from one company in Australia
We take great pride in what we do and attempt to offer the best possible service and advice in the industry. Our shipping rates are a flat $12.50 and where you order is over $150 you order is shipped FREE of Charge.. Just our way of saying thankyou.
The logistic side of the business is now in Melbourne with all incoming and outgoing shipments handled by our Tullamarine location. Should you wish to pick up items please feel free to contact us on
03 9330 2177
and arrange your order, EFTPOS and credit card facilities are available.
All you have to know is
1. What look you like
2. How much time you want to spend on it
3. Budget.
We will help show you the options to get what you want.
We also have a fully equipment demonstration centre. We have panels with different types of paints etc, German Ceramic, European Hard Paints, Australian Paints, Asian Manufactured with softer paints. Come and try any machine with any abrasive polish on any paint you desire!
So feel free to call the team at waxit. There is Brian, Russel and I'm Antonio.
Hope to see you soon
Hi Antonio @ waxit, do you have an outlet in new Zealand, or do we have to get our orders individually shipped from Oz. If so, does the free shipping still apply on orders over aus$150?
Hi Silly Old Git (I appologise however it is your username :o
and thanks Matt.
The Waxit Car Care online special shipping pricing is for all Australian deliveries. International deliveries are however a little different for us to process and intern are prices according to cubic size and weight.
Thank being said, there is an area in the checkout section with a link for international customers to contact us with their order to determine a shipping cost.
We are more than happy to work with you to find the best shipping rate possible.
Please contact us.
Regards
Antonio Massari
Waxit Car Care
Waxit - Premium Car Care Australia
antonio@waxit.com.au
Don't worry about the user name folks, it's what my lovely wife calls me. A term of endearment she says. Won't tell you what I call her!
Thanks for that Antonio, I like to buy from NZ outlets where possible, I find shipping costs from Oz quite crippling and have in the past found it cheaper to order direct from the US where possible. Will Keep it in mind however.
I've ordered from Waxit in the past and found the service and their knowledge to be impeccable.
Keep up the good work guys! :xyxthumbs:
I just ordered one of these Concours 900 Polisher and have to say the machine is fantastic and very easy to use. Brian answered all my questions and items were shipped super fast
Great service
Hi Antonio,
I've been looking on autogeek for some wolfgang products and see that you are the Australian distributor. I've been looking at items such as the Wolfgang Instant Detail Spritz and the Wolfgang Total swirl remover.
I'm curious to know why the price differences are so great. There seems to be a mark up of over 70% on these items (as detailed below) even though the Australian dollar is so close to the American dollar at the moment (1AUD = 0.9852USD)
Detail Spritz $34.95 (AUD) and $19.99 (USD) giving 74.8% increase
Totoal Swirl $59.95 (AUD) and $34.99 (USD) giving 71.3% increase
If you could explain this to me I'd greatly appreciate it.
Thanks
Hi,
As a distributor or reseller for Wolfgang, Pinnacle, Detailer's Pro Series and others, we have to take many things into consideration when setting pricing.
Firstly there are huge costs of shipping with port duties and customs. Secondly we have to ensure there is margin for reselling to smaller retailers and also to trade.
you also have to take into consideration that we have to hold this stock and pay for it up front also. Another consideration is their is also a brokerage fee in currency exchange. All these components add up.
We try to set a fair price, and offer the highest level of service available. Waxit has a flat rate shipping nationally of $12.5o with orders over $150 free nationally.
When you take that into consideration the price we have set is very fair.
I believe your service is good as stated previously by other members here, but I have a problem with your pricing regardless of the reasons you stated. You are not alone in this, look at the others in Australia such as zes, Car Care Products .. they'll never see my $$, or at least until they come up with competitive prices, but not with the rip-off they are offering now.
Cheers.
The only reason any individual should buy from you is because it is cheaper to do so. This is what generally happens when an individual tries to buy a very small amount of products overseas and the shipping puts the price over the price they can find locally.
Unfortunately, you do not seem to offer this service to Australians, as I have found that me shipping a very small amount of products will only increase the price 50%, whereas you increase it but a much greater margin.
To me, the point of being a seller of products is to buy in bulk and save money on things such as shipping etc, which I'm sure you do and don't pay nearly the same % of the products you buy on shipping as I will have to. However, it doesn't seem like you pass on these savings.
The internet has made the marketplace a very global environment and Australians are sick and tired of paying more than they should.
Unfortunately, if you as a company (with you're increased buying power) are unable to supply products at prices less than an individual can source from overseas (including shipping) then individuals will eventually stop coming to you for products.
Magna Power, I understand exactly what you are saying & do agree with you but in my opinion the only reason things seem so cheap in America lately is the economy.
Back when $1AUD was only worth $0.65USD, or there-abouts, things were much more equal.
Now with our dollars almost on par we look at the USD as if it was our own.
You have to remember the average annual income in Australia is approx. $70,000 while, from a quick look, Americas average is currently around $45k-$55k, dependant on state, etc
This means that $100 (USD or AUD - it doesn't matter assuming dollar is on/near par) may be 10% of our wage but almost 20% of an Americans wage.
e.g. A wax worth $60USD from AG but $100AUD locally is 10% of our wage & 10% of an Americans wage...
I still don't agree with some of our pricing but when you look at things like this it does make more sense.
Once the USD strengthens buying from the US won't be quite as tempting. Prices will still seem low to us but conversion rates & shipping will likely kill any savings.
Australian retailers could lower their prices to suit but who knows how long the current situation would last so if they were to do so then prices would be CONSTANTLY changing.
As long as they don't jack the prices up even higher when the USD strengthens I can understand their pricing to a degree.
As I say, please don't take this as an attack against you as I was thinking much the same not long ago until I was reminded of the above & it started to make more sense.
I do still agree there is some stupidly high profit margins going on sometimes though... :nomore: (as I mentioned with Leatherique for example)
Don't worry neat e34, I don't take what you wrote as an attack, but I would like to forward some counter points.
1. Just because I may earn more does not mean I should pay more. Also, I may be no where near the $70,000 mark, i know someone working full time at coles/k-mart most likely isn't.
2. The dollar hit parity back in 2010 (October), so that's a year an a half up there, more than enough time to see some reductions in prices here. Even Apple changed their prices in the App Store to reflect this.
3. It's been a long time since the dollar was at 65 US cents, and it wasn't there for overly long. Over the past 5 years it's been above 80 most of the time, with the average probably being closer to 90 (not sure if i can post a link to a site but i'll try Australian Dollar (AUD) vs US Dollar (USD) - 5-years - Currency Chart).
All I can say is, if I'm already going online to buy something (most likely because it's cheaper than in a store) then I will buy from whoever is cheaper.
I put this question to anyone, can you give me one good reason why I should buy from waxit when it will cost me more?
As I said I still believe prices here are way too high, just thought this may help to explain it, even slightly.
I'm not suggesting we are all on as much as $70k but that also means not all Americans are on as much as $50k...
Minimum wage is as low as $5 per hour I believe!
Also the numbers I gave were purely for example.
Apart from that I do agree with you (after all, I'm on here due to interest in AG as well as detailing in general...)
Just looking at things from the other point of view.
Out of interest what part of Melbourne are you from?
PM me if you like...
hi Magma_power,
I appologise for my delay in response, our offices were broken into and laptops stolen. It has taken a few days to recover.
You have commented about the prices of Wolfgang however have you compared the prices between Australian retailers and American prices for Meguiars, Mothers, Makita, how about cars? The 2013 Audi RS5 has a USA price starting at $60000, in Australia it is $160000+.
If we were to sell some products we import, through our Parent Company AG Group Australia, at the prices they are sold locally we would not be able to stay in business. These are premium products, yet you want us to price them as a KMART brand.
At waxit we also offer an additional 12.5% discount on selected brands, for members of forums we sponsor, this includes Autogeek. When you add this discount to free shipping over $150, this can add up to 20%+ saving, which puts our pricing very close to the Autogeek Pricing. An this is when they are not on sale, this is everyday pricing.
I understand that I we will never be able to keep every customer happy with pricing, however there are things that we are doing to make it more affordable for you. We are investing in larger ranges of products within brands and holding more stock.
If I can assist with any other questions feel free to contact me direct.
Antonio Massari
Waxit Car Care
A 12.5% is a very good reason!!!! I'd be interested to know more about this, especially which brands this would apply to.
Additionally, I have done more in depth research into other products, and some seem to align more closely with prices by autogeek, which is also a good thing.
Maybe only your wolfgang products seem a bit too expensive, but I'd have to look at every item to really be able to state that.
12.5% is nothing compared to 100-200% margins they put on top the US prices. When you guys - Australian distributors sell Collinite 845 for $15 and not $35 (not to mention LC 6.5" pads for $25 etc), then we can talk, until then you will not win my business, period.
Danube, you’ve already stated that multiple times so I guess Antonio and the others have got the message. Not much point in over doing it.Quote:
then we can talk, until then you will not win my business, period.
I’m with you to a great degree as I do think our guys could reduce their prices and be more competitive, but quite obviously they think they are getting along fine with their pricing where it is. I really doubt you harping your point is going to change anything. Just shows there must be other reasons why some of us support the local guys.
I also do agree that some of Antonio’s points are weak. Shipping costs, import duties and custom charges, their 12.5% forum discount as compared to AG’s 10% forum discount, Ok much of that is mostly spin and we all know we can use freight forwarders to reduce shipping costs for the heavier items.
As a consumer I think you just need to get smarter and be “picky”. Buy from AG when it makes sense and buy from the Aussie guys when it doesn’t make sense to buy from AG. There are advantages both ways.
Using an example like Menz polishes and the Waxit prices look reasonable compared to AG, especially if you need it like today. But if you need Megs M105 or M205 or anything else Megs, well you’d be insane to purchase from the locals. Same goes for LC pads. Going to another extreme, the best wheel cleaner out there, Sonax Extreme is available at your local Repco shop or even AutoBarn at an even better price than AG.
But then again purchasing a polisher from the US like you did is just insane in my opinion. What are you going to do if your Flex rotary packs it in – ship it back to the US for repairs?
The one thing I will say for Waxit and Antonio is that their service, backup and advice is superb. As an example I purchased a DAS-6 from them and in 15 months they replaced/repaired it 6 times, plus gave me a loaner machine each time. I doubt that even AG could match that service level with a Porter Cable or a Groits machine. To top that off the last time it failed they replaced it with their own Concours 900, so now I have two Concours machines plus my Shinex rotary (which has never given me any problems). Even one of the Concours did a shaft and bearing and it was repaired while I waited, so their service is about as good as it can get.
Of course not all Aussie distributors provide the type or level of service that Waxit does, so it does depend on who you deal with here. Note that Antonio from Waxit has at least attempted to address your concerns – where are the other local guys?
Earlier this month, I purchased ONR from the Sydney distributor (you know who) and got completely ripped off. The gallon that was delivered was the old formula even though the new formula ONR was released last February. What really annoyed me was that he had a prior opportunity of informing me that he was unloading the old formula, but he chose not to. When I queried it after receiving it, he waffled on about order delays even though every other Optimum distributor throughout the world had stock of the new formula by then. To his credit he did offer that I could return the product, but the condition was I had to pay the freight both ways. As you can imagine that wasn’t financially viable. To top that off, the gutless wonder then had my IP address banned the same day from our Aussie forum Detail Paradise, as though it was his company’s forum.
You live and learn, but he can be assured that I’ve spent my last cent with his lousy company. Dr. G. should seriously rethink his Australian distributor in my opinion. It again, just goes to prove that a company such as Optimum, who provide outstanding products, can be so easily let down by their distributors and their support team.
Yeah, I don't rate those Sydney guys you speak of either. On another forum which I belong to, they are so quick to put down Megs and any other brand they don't carry, by giving out erroneous information. It really gives me the shits. Plus, they're overpriced...
Thanks for the head up about the Sydney guys and the positive feedback regarding waxit. As you said, some of the points may be weak but they are here. Although, we are still waiting on that mysterious code....
Also guys, for those Aussies interested, I've made a thread for just us (http://www.autogeekonline.net/forum/...ns-thread.html) which will hopefully be filled with problems/solutions to help all of us, so please come share the knowledge to noobs like myself.
Hi to all our Autogeek Friends,
Waxit Car Care, Waxit - Premium Car Care Australia, as an Australian Distributor of Autogeek and PBMG, would like to offer all Australian Autogeek & Autopia Forum Member a discount of 12.5% off all the PBMG, and many of the Autogeek & Waxit brand products.
Please use the Coupon Code AGSAVE and add your Autogeek Forum Username in the comments box.
This will give you a discount to the following brands;
Wolfgang Concours Series
Pinnacle Natural Brilliance
Detailer's Pro Series
Einszett
Menzerna
Lake Country
Edge Pads
CarPro
Stoner
Poorboy's
Poly-lack
P21S
Lexol
Grit Guard
Duragloss
Collinite
Clay Magic
Black Lightning Nitrile Gloves
Aquatouch Microfibre
303
Concours Brand (excluding Machines)
This discount is not applicable to:
Machines
Kits
Collections
Specials
and brands not mentioned above.
On behalf of the team at Waxit Car Care, I thank you all for your continued support and look forward to talking to and meeting as many of you as possible.
Kind Regards
Antonio Massari
Waxit Car Care
Simplifing Detailing & Paint Correction
Im the MAN :dblthumb2: :righton:
Not at all, it has international warranty and can be repaired even in some third world countries (if you have any Flex manual/warranty card have a look).
Beside, have you ever heard of someone having issues with Flex?
I bet this was Car Care Products, they are appalling .. advising on their 'forum' that compounds such as 105 and UC are worthless, and swirl/scratches correction is unnecessary because they don't carry them ..
I suggest Car Detailing Police be established in Australia asap.
The above mentioned would get life, no parole .. he, he.
:laughing: :D :D
Hi all,
Just thought I'd let you all know Waxit is having a Detailing Workshop on Random Orbital Polishing on Saturday 23rd June, if anyone is interested. We would love to meet you guys.
More info and booking at the website.
Thanks for the list Antonio,will come in handy
No in Melbourne, but the next one will be Sydney, then Brisbane.
BTW Antonio just a couple of concours 900 before an afters.
Before (as in before the compounding but after he used the brush at the carwash)
http://img.tapatalk.com/3aa3afb2-a7b6-e977.jpg
http://img.tapatalk.com/3aa3afb2-a811-0b35.jpg
http://img.tapatalk.com/3aa3afb2-a8b8-50e9.jpg
After
http://img.tapatalk.com/3aa3afb2-a93c-c2ba.jpg
http://img.tapatalk.com/3aa3afb2-a995-8feb.jpg
http://img.tapatalk.com/3aa3afb2-a9f6-2ad2.jpg
http://img.tapatalk.com/3aa3afb2-aa4a-b209.jpg
The owner
http://img.tapatalk.com/3aa3afb2-aae5-7ba3.jpg
http://img.tapatalk.com/3aa3afb2-ab3c-63c0.jpg
Almost forgot (menzerna) sampler kit
I know exactly what you mean. It really sh!its me how they put down Megs and other products which they do not carry. They do it all the time on another forum I belong to. Some of the info they give out about Megs products is blatantly misleading and false. Then when you challenge them, they delete your post / thread. Clearly, they are all about the dollar - and their prices reflect that. I haven't ordered from them in a couple of years now and don't intend to either.