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Regular Member
Rant: Body shop kindly washed my car...
I am mad at myself more than anyone else.
My car was at the local Ford dealer body shop this week getting a new front bumper due to my run in with a very large raccoon. I picked the vehicle up yesterday and it was very cloudy and drizzling out, so I didn't notice anything out of the ordinary with the paint other than the new bumper looking like it was done to my expectation. It should be noted that the car was spotless when dropped off, and was just as clean when I picked it up.
Today is a beautiful sunny day and as I walked around my car to install my new wheels, I discovered that the every inch of the paint and wheels are covered in heavy swirls. It looks like the car was washed with steel wool.
My mind was in another place when I dropped the car off and it didn't even occur to me to ask the body shop not to touch the paint. Ugh.
I was going to do a full correction on the car this Spring anyway, so I don't think that I am going to raise hell with the dealership, but this just doubled my work load.
Am I foolish for not requesting compensation from the dealer? Or should I chalk it up to lesson learned. I truly don't think anyone at the dealership will even comprehend the amount of damage they inflicted.
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Super Member
Re: Rant: Body shop kindly washed my car...
I would tell them you are not happy about the situation, and see what they might be willing to do for you. I doubt that they will see the light, so to speak, and alter their washing process, but no one likes unhappy customers. There isn't any way to prove to them that it was swirl free when it came in and that they caused the swirls, but hopefully they won't be jerks about it. Hope it goes well.
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Re: Rant: Body shop kindly washed my car...
Sorry, They won't understand or give a crap.
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Re: Rant: Body shop kindly washed my car...
How sure are you they were not there already? I noticed many swirls all over my vehicle that I thought was swirl free only because the lighting was just right.
"I've seen a good quality car wash look better than some guys complete detail jobs."
Mike Phillips 10/21/09
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Regular Member
Re: Rant: Body shop kindly washed my car...
Originally Posted by expdetailing
How sure are you they were not there already? I noticed many swirls all over my vehicle that I thought was swirl free only because the lighting was just right.
No question at all.
Oh well, I'll voice my dismay, but at the end of the day it is a lesson learned.
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Super Member
Re: Rant: Body shop kindly washed my car...
Originally Posted by hogie
Sorry, They won't understand or give a crap.
This
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Super Member
Re: Rant: Body shop kindly washed my car...
Had the SAME thing happen to me.. i let it go and polished the paint all over again. I'll be sure to mention something next time though and put up a mirror tag that states to not wash or clean.
CURRENT: Happily Retired
PAST: Owner at Clean N' Shiny, Chicago Auto Pros
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Re: Rant: Body shop kindly washed my car...
Happened to me at both dealership and autobody shop long story short dealer messed up and tried to correct it, got worse and was taken to the autobody shop, free of charge
It took a lot of back and forth and headaches with myself and the wife
In the end I just corrected the paint work myself as dealer would not pay a third party detailer for paint correction
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Re: Rant: Body shop kindly washed my car...
It could be worse....I took my mustang in to the shop to fix a misaligned trunk and hood and to fix two dents. Well they fixed everything and gave me an extra ding on the rear fender.
The funny part is there water was out for the day so they didn't wash the car. They actually gave me $20 cash to make up for not washing it.
It is going back in tomorrow for additional repairs
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Super Member
Re: Rant: Body shop kindly washed my car...
Originally Posted by hogie
Sorry, They won't understand or give a crap.
+1. Regardless, I'm sorry this happened to you. We all get it and have been in the same boat.
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