He's just a genuinely nice guy! I've talked to him several times on the phone, and not only to he help come through in the clutch with some of my orders, we've also talked about life in general. I've never met him, but he feels like a friend to me.
Dwayne deserves a lot of credit. He has gone out of his way multiple times for me and is also one of the people I can thank for the decision to get my Flex 3401 a couple years ago. I got to meet Dwayne in person and hung out with him for a few minutes at DF this year. He's a great guy and a true asset to Auogeek!!
I'll second this......Dwayne is a more-than-exceptional customer service rep! I definitely enjoy interacting with him when he takes my orders. Max, give the man a hefty pay raise!
I first met him at one of Mike's training classes and then talked to him again at Detail Fest.
You will not find a more friendly, knowledgable and likeable person.
The staff at Autogeek really does an awesome job and are all very personable. I look forward to seeing them whenever I visit.
Thanks to Mark for thinking enough of me to start this thread and to all that joined it. I'm just happy to be a part of this and it's a privilege to be able to know you and assist you.
Whenever someone compliments Max on our company he is always very quick to direct the attention to his staff and I must do the same. I'm just a spoke in the wheel and there are so many others here that enable me to do what I do and I couldn't do it without them. And of course Max who is the yolk that holds it all together.
I give Dwayne two thumbs up as well. I had a slight problem with one of the orders I had a couple weeks ago and he straightened it out in a manner that was beyond expectations. Autogeek's customer service is second to none and should be a benchmark for all companies, in my not so humble opinion.
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