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  1. #1
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    Outstanding Customer Service

    I had an issue that required resolution. I called AG, spoke to Nicholas, and received OUTSTANDING customer service.
    It's actually nice to call a business and speak to a very helpful and very knowledgeable staff member.

    Thank you AGO and Nicholas for the great service, again!

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  3. #2
    Super Member Klasse Act's Avatar
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    Re: Outstanding Customer Service

    Maybe AG us coming backOutstanding Customer Service

    Sent from my SM-G991U using Tapatalk
    2022 Elantra N Cyber Gray
    Some say..."He likes Swedish fish because they're made with caranuba wax"

  4. #3
    Junior Member Dirty Harry's Avatar
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    Re: Outstanding Customer Service

    I also had a recent SNAFU with my order, but Bobby sent me a new bottle the next business day without question. This is the second time AG has helped me/made things right on orders. I concur with their great customer service


    Sent from my iPhone using Autogeekonline mobile app

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  6. #4
    Super Member briarpatch's Avatar
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    Re: Outstanding Customer Service

    Quote Originally Posted by Klasse Act View Post
    Maybe AG us coming backOutstanding Customer Service

    Sent from my SM-G991U using Tapatalk
    They will be if they bring their sales back!! Since the transition......their sales have flat-out sucked. I find myself getting more from Detailed Image these days.

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  8. #5
    Super Member John U's Avatar
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    Re: Outstanding Customer Service

    Quote Originally Posted by briarpatch View Post
    They will be if they bring their sales back!! Since the transition......their sales have flat-out sucked. I find myself getting more from Detailed Image these days.
    With DI you can only use one “coupon”. Do I use it for free freight or sale discount. Neither, I paid list and got what I needed overnight from Amazon.

  9. #6
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    Re: Outstanding Customer Service

    Glad to hear they're coming back. I hate to see anyone going out of business.

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  11. #7
    Super Member briarpatch's Avatar
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    Re: Outstanding Customer Service

    Quote Originally Posted by John U View Post
    With DI you can only use one “coupon”. Do I use it for free freight or sale discount. Neither, I paid list and got what I needed overnight from Amazon.
    I hear you. I always price check between Amazon and whatever the online retailer is offering....weighing discounts vs free shipping....I'll even factor in shipping times, and might be willing to pay a couple of extra bucks to get the item quicker.

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  13. #8
    Super Member Optimus Grime's Avatar
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    Re: Outstanding Customer Service

    Quote Originally Posted by briarpatch View Post
    They will be if they bring their sales back!! Since the transition......their sales have flat-out sucked. I find myself getting more from Detailed Image these days.
    This is where I get most of my stuff now. They accepted me into their wholesale program and the rest is history.

  14. #9
    Super Member BudgetPlan1's Avatar
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    Re: Outstanding Customer Service

    Quote Originally Posted by Optimus Grime View Post
    This is where I get most of my stuff now. They accepted me into their wholesale program and the rest is history.
    How do you find their Wholesale Program? I was in it a few years ago at the highest level and many times found using one of their frequent promotions would be less expensive; ended up with 2 accounts so I could use wholesale or promotions depending what I was buying.


    Sent from my iPhone using Tapatalk Pro

  15. #10
    Super Member Optimus Grime's Avatar
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    Re: Outstanding Customer Service

    Quote Originally Posted by BudgetPlan1 View Post
    How do you find their Wholesale Program? I was in it a few years ago at the highest level and many times found using one of their frequent promotions would be less expensive; ended up with 2 accounts so I could use wholesale or promotions depending what I was buying.


    Sent from my iPhone using Tapatalk Pro
    I like it. Even if something is on sale I get whichever price is lower and these days I’m buying stuff so often that waiting for a good promotion is bad for business. It also allows me to sell products to my customers at cost which adds to my desire to provide excellent customer service.

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