Inside Griot's Garage

[MisterSnoop]

Didn't see that deal anywhere but I think it would be at least spring until I placed another order with them.

[BlackCarBlues]

Anyone had a chance to try the ceramic rinseless yet?


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[Klasse Act]

Anyone had a chance to try the ceramic rinseless yet?


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I had every intention of doing so but it's been rainy and dreary most of the holidays.

As soon as there's a break in the action I'll be doing so and my car REALLY needs a contact wash...BADLY

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[PaulMys]

So Griot's Garage dropped a nice little deal today, spend over $30 and receive a free bottle of their tire/mat cleaner and satin tire Shine. I emailed them to see if the order I placed YESTERDAY would apply.

I get an email back asking for my order # and shortly later I get an email back stating she's added those items to my order.

This is the type of customer service I've come to expect in the past 19 years of dealing with them

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Top-Notch Customer Service. Kinda like AG used to be...............

[Eldorado2k]

So Griot's Garage dropped a nice little deal today, spend over $30 and receive a free bottle of their tire/mat cleaner and satin tire Shine. I emailed them to see if the order I placed YESTERDAY would apply.

I get an email back asking for my order # and shortly later I get an email back stating she's added those items to my order.

This is the type of customer service I've come to expect in the past 19 years of dealing with them

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Now that’s what you call Gold standard customer service. Impressive.

[BlackCarBlues]

Writing them an email currently! They have been excellent when I’ve dealt with them in the past.


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Following up on my issue with Perfecting Cream, they sent me a new bottle. I’ll be testing it out in the next week or so. I’ll come back to comment on how it turns out


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[Klasse Act]

Following up on my issue with Perfecting Cream, they sent me a new bottle. I’ll be testing it out in the next week or so. I’ll come back to comment on how it turns out


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That's great, hopefully it was just a bad batch that made it through. I wonder if it say somewhere in the cold possibly

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[VISITOR]

Following up on my issue with Perfecting Cream, they sent me a new bottle.

as i have said many times before.. it's not just the product(s) themselves, but the customer service to go along with it as well. GG has the best customer service in the business and many should take note and learn a thing or two from them. if a business (especially in car care) doesn't appreciate their customers and do their best to help them in the after sale, they should just go out of business. some are quick to take your hard earned money quickly but when there is an issue they are no where to be found. why give your hard earned money to people like that, ain't nobody got time for that...

[Klasse Act]

as i have said many times before.. it's not just the product(s) themselves, but the customer service to go along with it as well. GG has the best customer service in the business and many should take note and learn a thing or two from them. if a business (especially in car care) doesn't appreciate their customers and do their best to help them in the after sale, they should just go out of business. ain't nobody got time for that...

Let's not forget the quality products IN the bottles, the bottles and sprayers and nice packaging as well

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[MisterSnoop]

Anyone had a chance to try the ceramic rinseless yet?

Not yet but it's on hand. Probably won't use it for the next wash.