Inside Griot's Garage

**BlackCarBlues** · 12-15-2023, 06:00 PM

Originally Posted by Bill D

In addition to whatever feedback you get here,I would forward your situation to Griot's directly

They are renown for their customer service and I'd be surprised if they weren't very helpful

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Writing them an email currently! They have been excellent when I’ve dealt with them in the past.

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**Klasse Act** · 12-15-2023, 06:16 PM

Originally Posted by Bill D

In addition to whatever feedback you get here,I would forward your situation to Griot's directly

They are renown for their customer service and I'd be surprised if they weren't very helpful

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Couldn't agree more!

I've been a customer since 2005 and the customer service was, is and has always been TOP NOTCH!

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**Coatingsarecrack** · 12-16-2023, 03:06 AM

Originally Posted by BlackCarBlues

Anyone ever have trouble with Perfecting Cream on a yellow BOSS pad not finishing down very well? Lots of micro-marring. I tried Sonax Perfect Finish and it went away. I then tried the Perfecting Cream again in the same spot and sure enough, the micro-marring returned. It’s not the pad either, because I used the Perfect Finish on a secondary yellow BOSS pad.

I’m stumped as I thought Perfecting Cream would surely finish down super great.

I will say, I’m seeing this by using a very bright light (the kind for mountain biking in the dark). Ability to use natural light is low right now with the grey weather and short days.

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Might be the pad. Try a different pad with the perfecting cream.

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**BlackCarBlues** · 12-17-2023, 12:36 PM

Originally Posted by Coatingsarecrack

Might be the pad. Try a different pad with the perfecting cream.

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I just did another test strip with a 3” Lake Country green polishing pad using the Perfecting Cream. Same outcome - very hazy.

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**Coatingsarecrack** · 12-18-2023, 01:48 AM

Originally Posted by BlackCarBlues

I just did another test strip with a 3” Lake Country green polishing pad using the Perfecting Cream. Same outcome - very hazy.

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At this point it’s either something left on paint (not likely if decon’d right), not working product enough? Has diminishing abrasive or bad product.

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**Klasse Act** · 12-25-2023, 12:45 PM

Got a Griot's Garage gift certificate from my g/f for Christmas so after everything was opened up I did a little shopping

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**Coatingsarecrack** · 12-25-2023, 11:14 PM

Originally Posted by Klasse Act

Got a Griot's Garage gift certificate from my g/f for Christmas so after everything was opened up I did a little shopping

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Boss detailer… classic. Still one of my favorite QD’s…. Same with OG Speedshine…

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**SNP209** · 12-25-2023, 11:28 PM

Originally Posted by Coatingsarecrack

Boss detailer… classic. Still one of my favorite QD’s…. Same with OG Speedshine…

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BOSS Detailer is one of my favorite scents of all time.

**Klasse Act** · 12-26-2023, 09:13 AM

Originally Posted by SNP209

BOSS Detailer is one of my favorite scents of all time.

...then there's that

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**Klasse Act** · 12-26-2023, 01:53 PM

So Griot's Garage dropped a nice little deal today, spend over $30 and receive a free bottle of their tire/mat cleaner and satin tire Shine. I emailed them to see if the order I placed YESTERDAY would apply.

I get an email back asking for my order # and shortly later I get an email back stating she's added those items to my order.

This is the type of customer service I've come to expect in the past 19 years of dealing with them

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