Credit card fees.... who's charging them?

[g35_coupe]

I don't ever plan on charging fees since CC usage is just part of the territory. Plus, I use Square and the fee is under $3 for most jobs so it's no big deal. I'm sure some of you pros are doing $400-$500 (or more) paint correction/coating/etc. jobs. Just curious who is passing them onto the customer? I know CC companies are against such fees since it discourages profit for them. Are some of you guys giving cash customers a "discount"? Just doing a poll.

[SojdaDetailing]

This reminds me of gas stations that give a cash discount, which I hate because their credit price is usually the same as other stations. I don't do it. I use paypal here which is the same fee as squaretrade. I personally eat the fee as its the cost of doing business. On those more expensive jobs some people don't like to carry that much cash..etc. It's all convenience in my opinion.

[kb2ehj]

I thought legally you couldn't charge a 'fee' for accepting CC's? I'm I wrong about this?

[Rsurfer]

I don't ever plan on charging fees since CC usage is just part of the territory. Plus, I use Square and the fee is under $3 for most jobs so it's no big deal. I'm sure some of you pros are doing $400-$500 (or more) paint correction/coating/etc. jobs. Just curious who is passing them onto the customer? I know CC companies are against such fees since it discourages profit for them. Are some of you guys giving cash customers a "discount"? Just doing a poll.

Maybe a wash and wax for $20-25 may amount to something significant, but a $400-500 paint correction should not hurt your bottom line. If you still feel you are leaving some money on the table, just raise your quoted price to include this fee.

[ryandamartini]

Square Pro is down to 1.5% + small fee now. No need to charge a fee.

[SameGuy]

Don't think it's illegal, per se, but charging fees for credit cards violates most issuer agreements, and frankly looks low-class. Are you running a high-end detailing business? Or a by-the-hour motel?

[ScottB]

Its tacky at best .... figure it into your total cost, but don't squeeze the client for additional fee's at the end. (be glad their paying, right)

[Ebg18t]

I thought legally you couldn't charge a 'fee' for accepting CC's? I'm I wrong about this?

In some states. Some states actually have people that audit and check companies to insure they are not charging a fee to use a card.

We use both Square & PayPal to process CC's. The monthly reporting does vary between companies. Our accountant recommended Intuits processing since he likes their monthly reports and such; but their fee was higher than Square & PayPal.

[jmsc]

I was always under the impression that the fee was buried in the cost of the product. Maybe I'm wrong.

[jarred767]

I'd say that if you're worried about it, just raise your prices 5% and "include the fee as part of the price." This way you don't look like your pushin the customer for every last penny that you can. Good luck with it!