A customer had a brown stain on his seat, which he thought came from a soda spill. Car smelled HEAVILY of tobacco. I asked the customer if he smoked. He replied "no." Hmmm.
Under the seat I found a pile of dip tobacco. I asked the customer, "does anyone dip tobacco?" "Why yes, my son does." I said "Thats not a soda spill. That's a SPIT CUP spill!"
Much scrubbing with various brand fabric cleaner, stain remover and odor eliminator and a tub of ONA gel in the backseat cleared it up.
no smoke in the headliner, so it was an easier job.
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