Holy Griot's BOSS G21 fail

[Fast Eddie]

Was half way through polishing this Mustang when the backing plate decided to fly off while polishing the door. This could have ended badly but no damage was done. Scared the heck out of me though.

[GSKR]

That would of inflicted some damage.

[donbeezy]

was it making any unusual noises before coming apart?

[Fast Eddie]

was it making any unusual noises before coming apart?

Right before the backing plate and spindle few off it started to violently wobble. Just enough time for me to get it off the paint. Looks like the snap ring failed since the snap ring groove looks OK.

[SRConcepts]

Ouch! This reminds me of seeing axle c-clip failures at the dragstrip, which causes the axle shaft and wheel to fall off... it's never pretty. The good news is, Griot's has an excellent warranty. I'm glad you got lucky in regards to any potential paint damage.

[VISITOR]

like anything other polisher (or anything else for that matter) that is man made, there are going to be some issues (small percentage) but it happens sometimes. know that Griot's will take care of you with any of their products, and their customer service and warranty are top notch...

[dlc95]

That's where their legendary warranty comes into play. Good to hear that no damage was done.

[VISITOR]

WE GUARANTEE IT
Griot's Garage was built on high expectations, which is why everything we sell is covered by a 100% Satisfaction Guarantee and Lifetime Guarantee against defect. We strive for perfection in everything we do so you always... Have fun in your garage!®

[KMG]

I had this exact same issue happen to me last year while using my 21. They did send me a new unit which was great, however I never really trusted using the machine again after that. I ended up selling the new G21 they sent me and bought another Rupes 21 to replace it. Glad you didn't have any damage as a result of the failure.

[coles_paint_correction]

That kinda scares me since i just got my g21, ive been using mine and love it but worry now lol!