Holy Griot's BOSS G21 fail

[VISITOR]

ive been using mine and love it

me too, though the GG6 is awesome too!

[StephenK]

Have I missed something or is just the G21 having problems. I can't remember this many issues with the G15

[Nick McKees37]

It should be noted, since there hasn't been any update, that Griot's Garage promptly took care of the OP by replacing the machine - no questions asked.

[Mike@DedicatedPerfection]

It should be noted, since there hasn't been any update, that Griot's Garage promptly took care of the OP by replacing the machine - no questions asked.

Now thats customer service!

[Eldorado2k]

me too, though the GG6 is awesome too!

I haven't used my old 8mm DA with a 5" backing plate since I upgraded to the G21. You could practically weld the 3" backing plate to my old polisher and I wouldn't even be mad about it. Lol.

Have I missed something or is just the G21 having problems. I can't remember this many issues with the G15

I haven't heard of any known problems with any of the Griots polishers lately. Just your normL bad apple that's bound to come up every once in a while. I imagine there's hundreds if not thousands of hardcore lurkers out there. Because it seems like pulling teeth to find actual real deal reviews or thoughts from anyone in the world about the Griots Boss polishers. You could literally count the total number on both hands. I think that's lame.

[Fast Eddie]

Just an FYI,
Griots Garage went above and beyond to get me taken care of. Got a new polisher and have had no issues thus far with the new G21.
One thing is for sure, Griot's customer service, as well as autogeeks has been great. If feel much better knowing Griot's stands behind their products like that.

I'm hoping I just got a bad apple as it was less than a week old and had been only used twice before it broke.

[VISITOR]

It should be noted, since there hasn't been any update, that Griot's Garage promptly took care of the OP by replacing the machine - no questions asked.

Just an FYI,
Griots Garage went above and beyond to get me taken care of. Got a new polisher and have had no issues thus far with the new G21.
One thing is for sure, Griot's customer service, as well as autogeeks has been great. If feel much better knowing Griot's stands behind their products like that.

I'm hoping I just got a bad apple as it was less than a week old and had been only used twice before it broke.

[VISITOR]

I haven't heard of any known problems with any of the Griots polishers lately. Just your normL bad apple that's bound to come up every once in a while. I imagine there's hundreds if not thousands of hardcore lurkers out there. Because it seems like pulling teeth to find actual real deal reviews or thoughts from anyone in the world about the Griots Boss polishers. You could literally count the total number on both hands. I think that's lame.

anything man made (from any company) is not going to be perfect and there may be some issues/problems (with GG is a small percentage among it's competition as well) that could arise at any given time. rest assured, Griot's Garage has some of the best customer service and warranty around if such problems happen. know that you are completely covered and they have your back. money well spent with some assurance/insurance...

[asap2stacks]

WE GUARANTEE IT
Griot's Garage was built on high expectations, which is why everything we sell is covered by a 100% Satisfaction Guarantee and Lifetime Guarantee against defect. We strive for perfection in everything we do so you always... Have fun in your garage!®

Do you work for griots?

[swanicyouth]

I wonder what Griots would do if one of their machines grenaded and a car like this classic was damaged?

Has anyone seen this happen with a Rupes machine? I don't think I have.


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