FLEX XC3401 problem

[Deep Gloss Auto Salon]

Thanks Bud. Is there just one set screw that holds the plate to the mechanism?

Yup, it's one screw at the center of the BP that is recessed to be below the flush line of the BP velcro

[conan777]

Darn, I used my Flex yesterday and sure enough I started smelling that burning smell and almost had a heart attack thinking that I was burning through paint on an 08 Ashton Martin! Doh! It only happened when I applied some pressure. I just backed off the pressure and it was ok. So can I just tighten the backing plate and that will correct the problem?

[gasterus]

I didn't tighten the BP when i got mine....is that what's causing the premature wear. They should tighten the BP next time they send the units to customers. Its a little ridiculous hoping the customers will tighten the BP without any notice/instructions.

[Deep Gloss Auto Salon]

Darn, I used my Flex yesterday and sure enough I started smelling that burning smell and almost had a heart attack thinking that I was burning through paint on an 08 Ashton Martin! Doh! It only happened when I applied some pressure. I just backed off the pressure and it was ok. So can I just tighten the backing plate and that will correct the problem?

Assuming it was loose, that may solve the issue...

Did you tighten it when you received it?

[Russecu]

I took my backing plate off when I received mine to check out the gear driven rotation. I then tightened the backing plate screw snuggly. No problems so far.

[MadOzodi]

Nice investigative questions MotorCity...I will for sure be tightening down my BP first thing after I receive my Flex.

[blkyukon]

My question to everyone that has had this problem...what kind of pressure are you applying?

When I tested it I applied moderate to heavy pressure (for a few passes) with no ill effect.

Are you applying pressure at an angle/on the side of the pad? There is very little clearance between the BP and machine...I don't think it was designed for heavy pressure.



A few things I noticed with the Flex 3401 is you don't need to add pressure like with a PC/UDM for it to cut...if you need more cut slow down the passes. The direct drive with slower passes will help with the cutting abilities of the machine. I have never felt the need to add more then light/moderate pressure (only at times) and use nothing more then the weight of the machine 95% of the time.

I personally polish with it like I do with a rotary & let the machine speed/pad/polish do the work.

[Deep Gloss Auto Salon]

Nice investigative questions MotorCity...I will for sure be tightening down my BP first thing after I receive my Flex.

This is a perfect example of my job traits seeping out into my *private* life...

Sounds like a good plan to all users to tighten the BP when you initially get the machine - to be on the safe side, I plan on checking it prior to each use

[ZoranC]

I guess nobody is reading (previous posts I have made on tightening and use of two washers).

Still, can anybody tell me where that brownish tube is coming from as neither of my XCs has it?

[MadOzodi]

Did Al's response in post #11 not cover it? I'm not sure if that's what you're talking about.