A little help please

[991 TTS]

Persistence wins!!! Finally got someone on the phone and, as expected, they were great, able to help, and everything will get sorted. Thanks to the folks at Autogeek/PBMA I will be able to complete my project this week.

[Matt92]

Currently having a similar problem. I ordered 6 items on 12/23 and still have not even received a confirmation email of my order. The current order status is blank. I called 4 times today at different times and nobody answered the phone. Nobody has responded to my email to customer service either.

Is AG on vacation? I'm a pretty patient and understanding person (especially with the holidays), but this is the second time this has happened in the last week (not getting a confirmation email and my order sitting in limbo).

Any help would be greatly appreciated!

-Matt

[Matt92]

Currently having a similar problem. I ordered 6 items on 12/23 and still have not even received a confirmation email of my order. The current order status is blank. I called 4 times today at different times and nobody answered the phone. Nobody has responded to my email to customer service either.

Is AG on vacation? I'm a pretty patient and understanding person (especially with the holidays), but this is the second time this has happened in the last week (not getting a confirmation email and my order sitting in limbo).

Any help would be greatly appreciated!

-Matt

Just to follow up on this. Currently on the phone with Brian and he notified me that AG was backed up due to the holidays (which I thought might be the case). Order is being shipped out today. Thanks to the folks at AG for being so friendly and responsive!