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Re: A little help please
Persistence wins!!! Finally got someone on the phone and, as expected, they were great, able to help, and everything will get sorted. Thanks to the folks at Autogeek/PBMA I will be able to complete my project this week.
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Re: A little help please
Currently having a similar problem. I ordered 6 items on 12/23 and still have not even received a confirmation email of my order. The current order status is blank. I called 4 times today at different times and nobody answered the phone. Nobody has responded to my email to customer service either.
Is AG on vacation? I'm a pretty patient and understanding person (especially with the holidays), but this is the second time this has happened in the last week (not getting a confirmation email and my order sitting in limbo).
Any help would be greatly appreciated!
-Matt
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Junior Member
Re: A little help please
Originally Posted by Matt92
Currently having a similar problem. I ordered 6 items on 12/23 and still have not even received a confirmation email of my order. The current order status is blank. I called 4 times today at different times and nobody answered the phone. Nobody has responded to my email to customer service either.
Is AG on vacation? I'm a pretty patient and understanding person (especially with the holidays), but this is the second time this has happened in the last week (not getting a confirmation email and my order sitting in limbo).
Any help would be greatly appreciated!
-Matt
Just to follow up on this. Currently on the phone with Brian and he notified me that AG was backed up due to the holidays (which I thought might be the case). Order is being shipped out today. Thanks to the folks at AG for being so friendly and responsive!
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