Outstanding customer service

[Busy mind]

There was a mishap with some of my products last week either during packing or shipping. Regardless my issue was resolved quickly (within hours of calling, I had a delivery notification). Surprisingly no questions asked. I was compensated extremely well and just received my replacement goods.

This gives me confidence in purchasing from AG. I feel that they strive to resolve issues and are understanding.

[281]

AG has always had top notch customer service!

[Kamakaz1961]

Agreed AGO is the 400 pound gorilla in the auto care business and they are still the best! In customer service too!!

[parshooter]

I must agree. Placed an order yesterday morning, then, of course, saw something else I had to have. Called the 800 number and spoke to Amanda, I believe. She took my additional order, placed it with the original order, and didn't charge any more shipping. She was real nice and helpful. Thanks AG.

[LSNAutoDetailing]

I have to agree with everyone. PBMG has outstanding service!
Folks are knowledgeable, friendly and eager to sort out any issues and answer questions.
I had a UPS problem (damaged product) - AG Fixed that
I had an account issue - They were PRO active in fixing issue, I meant to call them, I got busy and forgot to call them, but they called me! Moreover, got me sorted out.
I also placed an order and forgot many items, they added the items to my order... No problems.

If only all transactions at "other" places I do business could be as good as PBMG! They're the best!

I'm thrilled with the service I've received from PBMG / AG / Pinnacle. People, products, service - all 100%!

[SKorch630]

Had an issue with an order I placed a week ago. Got the package today, opened it up and a bottle was missing. DOH! Called, talked to a gentleman, and within an hour, I had a new order emailed, and a tracking #. OUTSTANDING customer service. Very very pleased. +1 for AG! Thank you

[rms64]

Similar story...order that I received last week but didn't open until today had the wrong towel in it - one phone call, correct towel is on the way, and I can keep the one that they sent.

[Mike@DedicatedPerfection]

AG sets the standard.