The Last Straw with AG Customer Service

**custmsprty** · 09-30-2013, 10:13 PM

Originally Posted by Flash Gordon

33 orders in 18 months?!?!? That's like 3 orders a week!

What are you my wife

**af90** · 09-30-2013, 10:24 PM

Originally Posted by Flash Gordon

33 orders in 18 months?!?!? .... That's like 3 orders a week!

Wait...what? That's more like 1 every 2 weeks haha. Public math gets us all

.

**goodinblack** · 09-30-2013, 10:33 PM

Quite honestly if thread like this gets taken down.........it shows dishonesty on part of AG.

There is truth in transparency.

If AG is the company I am thinking it is.... then this should stay up...... and your problem should be resolved.......

Also if and when your issue is taken care of please come back and report

**KillaCam** · 09-30-2013, 10:33 PM

Originally Posted by Flash Gordon

33 orders in 18 months?!?!? .... That's like 3 orders a week!

Lol strong math.

**spence** · 09-30-2013, 10:34 PM

I have always found AG Customer Service to go out of their way make things right. The forum is first class and their customer service is first class as well. I noticed on my orders from AG they have taped the caps onto the bottles to prevent leakage. The 3 day customer shipping to the west coast will be a big improvement. In the future, I hope they can bargain with UPS to drive down the shipping rates.

**goodinblack** · 09-30-2013, 10:38 PM

I am in NC. I have never seen anything taped up or anything. Luckily I have not had any issues. The last shipment however I was concerned at the fact of what could have gone wrong. Thank God nothing did.

**custmsprty** · 09-30-2013, 10:39 PM

Originally Posted by af90

Wait...what? That's more like 1 every 2 weeks haha. Public math gets us all

.

Yeah nobody ever said Flashgordon was a rocket scientist right

**wdmaccord** · 09-30-2013, 10:43 PM

Any gallon or half gallon I have ever ordered has had the lid taped. Nothing has ever leaked so far. I've probably placed 10 orders since spring with both PBMG groups and haven't had one bum order yet.

**custmsprty** · 09-30-2013, 10:44 PM

Originally Posted by Flash Gordon

33 orders in 18 months?!?!? .... That's like 3 orders a week!

Nobody ever said Flashgordon was a rocket scientist. Time to bust out your calculator FG, maybe 1 order every two weeks doh

**MajinAl** · 09-30-2013, 10:48 PM

Ive had similar experiences that's why I stop buying from pbmg. You place an order and 10 minutes later its shipped and can no longer be modified? On a Sunday evening? I call early Monday morning so try and add something or replace something. Nope I always get the "better luck next time" or "just missed it"

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