Product issue I'm hoping AG resolves (Dodo Juice Red Mist QD)

[James K]

If someone buys 2 products and both break or don't work as described, asking for 2 replacement products or something of equal or lesser value isn't too much to ask for. If it was a $300 polisher and it broke on any one of you within a few hours of using it, I'm sure you would want a replacement and not a fixed one

This is like comparing apples to oranges, but if you want to do that we can. Let's say that polishers trigger broke half way through the warranty period. I say halfway through the warranty period because you used half the product. Would I expect a new my trigger to be fixed? Yes! Would I expect a new polisher and be able to keep my broke polisher so I can replace the trigger and use it? No. However that is in essence what you did.

It is like my cell phone. I pay insurance on it to get a replacement if it gets broke. Do I get a new one? Nope, I get a rebuilt one.


Now with that being said, I am sure that AG will do something to make it right.

[lucky472]

Do you shut off the spray nozzle after each use? That would help prevent the product from drying in it and clogging it, which is why most spray nozzles stop working IME.

yes. I'm actually very good at that simply because I don't want to spill any if the bottle falls over. It's hard to explain if you haven't used this product before. It's a very thin nozzle but it sprays (when working) a very light mist which is much less then another other spray nozzle I've used.

[prisonerofcs]

I've had tons of problems with sprayers on all sorts of products. I've gotten into the habit of saving the good spray heads to replace when the bad ones fail. Unfortunately, I've come to expect to certain failure rate.

I'm sure autogeek will make it right, but I would direct my request for satisfaction directly to dodo juice. They are the only ones who can truly "fix" the issue.

[Rei86]

lol...I love how your options are to spend more money to fix a faulty product. You must all own stock

Nope, I just work as a CS for a large retail chain and have to deal with customers who want everything for nothing.

Yes I'm sorry but the amount you're asking for to me is unreasonable.

[V3AutoDetailing]

Comparing a 300 polisher to a $17 dollor bottle of detailer is two diferent things.

Your comparing apples to oranges on this. One has a warrenty. If their was a warrenty on they spray nozzle then the two could be compared.

Why should Ag give you new product. You nw the sprayer was broke, Yet continued to use it knowing it was wasting it. Its your own fualt it was wasted. No one elses.

Now if you think saying something is done out of stupidity is name calling, Well ill just leaves this one alone.

As far as being on a band wagon. WRONG! I am simply stating what you thing your entitled to is over board. Ag has top notch customer service. They have earned everything all the customers say about them. So giving someone a good word is now being on the band wagon.

[loudog2]

I use it all the time and haven't had your issue. the only issue I get sometimes is a slight clog. But it's nothing a little hot water won't fix. I know Dodo sells the empty spritz bottles in 250ml and 500ml sizes. Maybe have AG give Dom a call to see if they will help you out. But extra product is out of the question.

Others and myself have spent thousands here. And I still would not ask for what you did.

[maximus20895]

3.19 a head Expensive!

They are actually $1.21 at USPlastics. The black bottles AG sells for almost $5 are for pennies too.

[V3AutoDetailing]

They are actually $1.21 at USPlastics. The black bottles AG sells for almost $5 are for pennies too.

Thanks for that info.

[Rei86]

They are actually $1.21 at USPlastics. The black bottles AG sells for almost $5 are for pennies too.

Thank you for a new good site

[maximus20895]

No problem. You can search around for plastic companies and get some great deals