AG and Griots = Service Unparalleled

**DLaw** · 02-08-2011, 09:59 PM

Doggie Toy in the background for the win! Awesome gifts!!

**Perfections** · 02-08-2011, 10:25 PM

Originally Posted by ImpressiveImageDetailing

Congratulations John,that must be a thrill !

The Griots Wash Bucket looks interesting.
Quick question for ya. Is the Griots wash bucket like Grit Guard type set-up,with the black mesh screen?

Chris

Yeppers has a built in grit gaurd along with marks for gallons/litres, and a built in measuring cup

The top grit gaurd you see is just something you can sit stuff on, like a wash mitt, its really top notch

**Perfections** · 02-08-2011, 10:28 PM

Originally Posted by DLaw

Doggie Toy in the background for the win! Awesome gifts!!

Of course, they get jealous if I get toys and they don't

**Matt** · 02-08-2011, 10:41 PM

Wow I really love that bucket!!!

I agree with you, Dwayne is amazing at handling customer service, he really cares! It's the best way to build customer loyalty.

**GaDetailDoc** · 02-08-2011, 11:35 PM

cool stuff...Congrats!!!

**bimmer325!** · 02-09-2011, 12:28 AM

Mr. Parker you said it right...Dwayne is a Class Act..has always come thru for me..and is a true asset to AG. Congrats on your prize(s) and I am a little dissapointed...........you got your NEW Griots D/A DIRTY!!!!
Maybe you can put it in the wash bucket????????

**Perfections** · 02-09-2011, 10:02 AM

Originally Posted by bimmer325!

Mr. Parker you said it right...Dwayne is a Class Act..has always come thru for me..and is a true asset to AG. Congrats on your prize(s) and I am a little dissapointed...........you got your NEW Griots D/A DIRTY!!!!
Maybe you can put it in the wash bucket????????

Haha Roger, it's dirty cause I use it

And your right Dwayne is a great asset to AG, but if you noticed alot of their staff is top notch. Although I've never talked to or met Max I'm guessing he's a great leader, as with any business you will have those that stand out but for the whole staff to be to as good as they are really says something about their leadership. If we can take just a little bit of what I'm sure AG's vision is and apply that to our own lives we will succeed in our mission. I try to run my business with the customer being number one, buts that's not to say you can't teach an old dog new tricks and I think I learn something new each time I deal with AG's customer service. They really go above the call of duty and I only wish I could make it to detailfest to personally thank and learn from each and every one of them!

**Meghan** · 02-09-2011, 10:17 AM

Congrats! We are very happy to have a great partnership with Griots Garage! Rob Wood have been absolutely great to deal with along with all of the Griots staff! Looks like they really hooked you up with that prize!

**5.4 Shelby** · 02-09-2011, 11:33 AM

Originally Posted by Perfections

Yeppers has a built in grit gaurd along with marks for gallons/litres, and a built in measuring cup

The top grit gaurd you see is just something you can sit stuff on, like a wash mitt, its really top notch

That top grit guard is designed for use with their boars hair brush. after you rinse it in the water, you lightly brush it over that top guard to knock off any grit you may have picked up with the brush.

It also works well to hold sponges, brushes, etc.

**mdb917** · 02-09-2011, 11:53 AM

Customer service above and beyond seems to be the norm at AG and Griots.

I've only dealt with a couple of the folks at AG and they both represented what Customer Service should be. Based on what others have said on this Forum and others it sounds like everyone at AG is CUSTOMER service orientated.

I have a few friends that use Griots items exclusively and they continually talk about the excellent Griots customer service as well.