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Junior Member
Penny makes my day
Just wanted to thank all of the staff at AG (especially Penny, who is often responding to my messages!). You guys work hard on providing good customer service. You run a great operation, and I like how you do things. Whenever we have a question or request, it always gets taken care of in a timely manner. Also, during holidays, these special sales are fun to be a part of. Detailing is a very enjoyable and satisfying hobby, especially with the support of companies like AG.
Thanks, and happy holidays,
Al
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Super Member
Re: Penny makes my day
Penny is a fantastic Customer Service Rep! Very responsive and a joy to work with! Your are spot on!
My name is Jim and I am an Old Auburn Tiger.
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Super Member
Re: Penny makes my day
Originally Posted by Al1515
Just wanted to thank all of the staff at AG (especially Penny, who is often responding to my messages!). You guys work hard on providing good customer service. You run a great operation, and I like how you do things. Whenever we have a question or request, it always gets taken care of in a timely manner. Also, during holidays, these special sales are fun to be a part of. Detailing is a very enjoyable and satisfying hobby, especially with the support of companies like AG.
Thanks, and happy holidays,
Al
Originally Posted by Old Tiger
Penny is a fantastic Customer Service Rep! Very responsive and a joy to work with! Your are spot on!
What they said!!!
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Super Member
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Super Member
Re: Penny makes my day
I agree, Penny is a great one. I love comparing my customer service experiences with what my staff provides our customers. Sadly, only Autogeek and that Adam guy in Colorado that is also in the business come close. Excellent customer service is a lost art, but those of us that practice it reap the rewards of loyal customers.
Now if Penny ever wants to move to the Chicago area and stay in customer service, I have a nice cubicle, great staff, warm computer and nifty headset all ready to go! Of course I'll have to train her in our field.....
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Re: Penny makes my day
+1
She helped me out a lot as I bought a PC on Cyber Monday, thinking the deals would be over till closer to Christmas, only to find out it was one of the specials on Cyber Tuesday.
Thanks again Penny!
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Super Moderator
Re: Penny makes my day
Originally Posted by Misterpaul
Now if Penny ever wants to move to the Chicago area and stay in customer service, I have a nice cubicle, great staff, warm computer and nifty headset all ready to go! Of course I'll have to train her in our field.....
Penny is absolutely awesome, we are very lucky to have her, and just so you know she is not into the cold weather so you can't have her!!
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Super Member
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Super Member
Re: Penny makes my day
Originally Posted by Meghan
Penny is absolutely awesome, we are very lucky to have her, and just so you know she is not into the cold weather so you can't have her!!
Aaaah rats! Can't blame a guy for trying though....
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Super Moderator
Re: Penny makes my day
Nope can't blame you but we happen to love our Penny. Plus she is an awesome cook and brings us lots of goodies!
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