What happens when you 'cart' something but it goes off special?

**Mindflux** · 06-05-2010, 11:45 PM

I have something in my cart that is no longer on special, however the cart still reflects the said special.

Does someone at AG kick it out as a bad deal? Just curious.

**agpatel** · 06-05-2010, 11:48 PM

If its a pricing thing it may or may not update; if it is a bogo it will not go through. This is my understanding. If it was on BOGO a short time ago PM Megan and she may help you out.

**Mindflux** · 06-05-2010, 11:49 PM

Originally Posted by agpatel

If its a pricing thing it may or may not update; if it is a bogo it will not go through. This is my understanding. If it was on BOGO a short time ago PM Megan and she may help you out.

Yeah It's not a BOGO item. It's a package deal from the previous weekend that I had been contemplating.

**cnfowler** · 06-06-2010, 01:14 PM

It won't let you purchase it when you go to check out. I just had the same thing happen. A warning came up and said it was no longer BOGO. When I clicked OK, it was taken out of the cart.

Colin

**mfortier** · 06-06-2010, 02:29 PM

This happened to me recently - no warning that the BOGO had expired. Just went through as a non BOGO deal/price which should or maybe has been fixed.

Best Regards,

Martin

**kronos** · 06-06-2010, 02:42 PM

Originally Posted by Mindflux

Does someone at AG kick it out as a bad deal? Just curious.

The system kicks it out. The cart is not binding.

**Mindflux** · 06-06-2010, 02:50 PM

Originally Posted by kronos

The system kicks it out. The cart is not binding.

Interesting. Clicking checkout let's me enter my info. I wonder if it kicks it back if I try and complete the transaction. It's no big deal anyway.

**ScottB** · 06-06-2010, 03:51 PM

Originally Posted by Mindflux

Yeah It's not a BOGO item. It's a package deal from the previous weekend that I had been contemplating.

most of the packages from last weekend were 1 day specials for Memorial Day. I might suggest calling in Monday to see if the deal can be honored for a forum member.

**Locutus** · 06-06-2010, 05:31 PM

I know when I wanted to order the WG kit on special last weekend, but my battery on my phone died, so I did not complete the sale. I then ordered it when I got to the house, but it was past midnight. Checkout adjusted the price to the "new" special (Griots polisher), but when the confirmation email came, it showed I purchased the newer special. Fortunately the outstanding customer service of AG fixed the problem and allowed me to purchase the WG kit.