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Shipping the order takes so long
So I placed my order on the 27, but hasn't shipped yet, lately, AG is taking so long in process all of my orders, not sure why is this happening.
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Super Member
Re: Shipping the order takes so long
I would call into AG and have your order # ready as possible. Recently at Detailfest I saw the many online orders coming daily as well as those that get stopped temporarily for any number of issues. I am sure they will get it moving as possible. Good luck !
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McKee's 37 Product Support
Re: Shipping the order takes so long
Originally Posted by hdez
So I placed my order on the 27, but hasn't shipped yet, lately, AG is taking so long in process all of my orders, not sure why is this happening.
What is your order number?
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Re: Shipping the order takes so long
Originally Posted by killrwheels@autogeek
I would call into AG and have your order # ready as possible. Recently at Detailfest I saw the many online orders coming daily as well as those that get stopped temporarily for any number of issues. I am sure they will get it moving as possible. Good luck !
Ohh I see.
Originally Posted by Nick@Autogeek
What is your order number?
Hi Nick, the order number that is still pending is W-1052507.
W-1052478 was processed today and I got now the tracking number for that one (both were placed the same day).
Thanks fellas.
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Super Member
Re: Shipping the order takes so long
Haha, I wish my last wouldn't have shipped as quick as it did. I placed an order late on the 26th and realized I had forgotten something so I sent Nick an email asking if I could add it. He responded Monday morning that the order had already been processed . He offered to split shipping is I still wanted to order it which I thought was more than fair. I should see my original order tomorrow.
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Super Member
Re: Shipping the order takes so long
Originally Posted by FocusSTguy
Haha, I wish my last wouldn't have shipped as quick as it did. I placed an order late on the 26th and realized I had forgotten something so I sent Nick an email asking if I could add it. He responded Monday morning that the order had already been processed . He offered to split shipping is I still wanted to order it which I thought was more than fair. I should see my original order tomorrow.
Exactly. I'm always surprised at how quick my orders are at my door from AG.
If the OP actually has a problem, a call to the AG staff will quickly remedy it. They are spot-on with customer service.
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Re: Shipping the order takes so long
Originally Posted by PaulMys
Exactly. I'm always surprised at how quick my orders are at my door from AG.
If the OP actually has a problem, a call to the AG staff will quickly remedy it. They are spot-on with customer service.
Never had problems before with AG , just the delay in some of my orders, but as expected, Nick took care of it and my order is now shipped, props to the man!
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Super Member
Re: Shipping the order takes so long
Originally Posted by hdez
Never had problems before with AG , just the delay in some of my orders, but as expected, Nick took care of it and my order is now shipped, props to the man!
Nice!
Hmmm............... Hey Bob, isn't Nick up for a raise? ;D
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Super Member
Re: Shipping the order takes so long
I just talked with a polite lady at AG about my order and having a pending status. I placed the order 16 May at 1824 hours. Due to the high number of orders on the Manic sale, the processing of my order is taking longer than normal. Hopefully will be arriving next week
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Super Member
Re: Shipping the order takes so long
Paul@autogeek, thank you for inquiring about my order. All is well and thank you for the credit.
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