Well I'm a big fan of supporting the people that provide the best service, if the guys behind the counter at the auto parts store or the Marine Supply Store are giving you the same detailing information as the guys behind the "Cyber-Counter", then by all means give them your business.
Sometimes I go to NAPA and get my parts locally and the guys behind the counter are very helpful. I don't always find the depth of knowledge at other auto parts stores. Sometimes I call Jegs.com and talk to their Technical Support to make sure I'm getting the exact part for my application and when I do, I give Jegs the order.
So I mix it up between online and offline depending upon who has what I need but also by who's helping me with good customer support.
As for whether they're available or not you'll have to visit them and see.
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