CG confusion

[soarinsirg]

I see there are a lot of threads about speculation on what CG black light is (polish?/glaze?/sealant?). Upon emailing CG customer service I was told it is a hybrid gloss and sealant. Also I asked what the difference was between their "NEW" signature series glass cleaner vs. glassworkz. They customer service rep said and I quote " the new of the two have no alcohol just ammonia". Which is strange because the website description claims its Ammonia Free about 3x. Disappointing customer service.

[ronkh57]

surprised why ?

[cleanmycorolla]

Blacklight is an AIO.

Some of their products overlap, advice I give is find what you like from them and get a gallon!

[Circa40]

The screwball world of CG.

They make some good stuff, but their marketing confuses a lot people.

[BlackHawk]

Blacklight is an amazing product imo. You can use it as a light polish or even an LSP. Ive found it works great for restoring clarity after using a compound. But that just depends on the paintwork.

Anyways, buy youself some Blacklight, you wont regret it. I cant comment on their glass cleaners since ive never used them, but they do not have ammonia, trust me.

[Evan.J]

The screwball world of CG.

They make some good stuff, but their marketing confuses a lot people.

I agree. They make some great products but way too many one one kind. The items I do like I will buy in bulk which is mainly soaps.

I have seen lots of post about the customer service being an issue there.

[RTexasF]

The sheer number of products they offer for one purpose perplexes my simple mind. Because of that I have simply bailed out on chemical Guys entirely. I don't need nine choices of tire cleaners from one vendor or forty-leven polishes. No doubt they do have some good products but I'll be damned if I can figure out which ones they are. I gave up on them some time ago.
They REALLY need to re-establish their entire line up with a few simple offerings rather than offering the same, or similar, product under multiple names. No one can keep up with it including Chemical Guys.

[Setec Astronomy]

The sheer number of products they offer for one purpose perplexes my simple mind. Because of that I have simply bailed out on chemical Guys entirely. I don't need nine choices of tire cleaners from one vendor or forty-leven polishes. No doubt they do have some good products but I'll be damned if I can figure out which ones they are. I gave up on them some time ago.

Ditto.

[BradsDetailing]

I think a lot of people agree when I say they need to discontinue a good 1/3 of their products to ease customer frustration. I don't even want to look at their stuff because of all what they have to offer for each area.I

do however trust a lot of opinions on this site and will buy their products based on that. If it wasn't for that I would carry their fabric cleaner and that's it.

[XSSIVE]

Pretty sure blacklight is mostly glaze with a bit of sealant added thus why they say using V7 over it is a good combo so it boosts the sealant and longevity of it. I do know blacklight looks amazing when used on my black wheels and helps hide some of the real fine marks that are inevitable on a black wheel.

I don't mind the variety since I'm bound to find something I like from them in each category or something to fill a certain need. Just like I rather have 31 flavors of ice cream instead of just chocolate and vanilla to pick from. That crazy CG variety got me to buy every detail spray they sell (aside from the matte finish one) along with Ecosmart RU to test out and they all really do differ quite a bit in terms of how well they clean, shine, slickness, resist streaking, require extra buffing etc.

Although their marketing has loads of fluff to it since their Extreme Slick Synthetic detailer isn't as slick as Speed Wipe or V7 IMO.