Customers Who Help?

[cyclops]

Was helping a friend detail his car last week when his wife walked by, pointed to the fogged over headlights and said toothpaste will take care of that.
We used 105/205 and improved probably 80%, very happy with the results.
His wife then returned from the store and with a hint of told you so said, I see the toothpaste worked.
Just made me wonder what the professionals out there must hear from clients, or worse yet when clients actually try to help.

[FUNX650]

of friend's Wife...


Bob

[LSNAutoDetailing]

If wife believes she's right... leave it that way... "You were so right dear... It worked like a a charm."
Successfully married for 20 years. :-)

Now, toothpaste has micro-abrasives, much like polish. How those hold up under heat and multiple passes, not being a chemist, probably not the same as 105/205.
The idea is to NOT remove enamel from teeth... just get them clean.

[Don M]

How about the neighbors that INSIST and seem to find great humor in saying "YOU MISSED A SPOT!" EVERY TIME you wash/wax you or anyone else' car?

I'm starting to find it very annoying ... this morning I was tempted to walk over to her porch (with the hose in hand) and saying "THAT spot, right there?" and blasting her with water ...the water coming out of the ground is very cold this time of year.

[vanev]

Customers helping equals bad idea.
Similar to hiring a mechanic, and insisting on helping while having no mechanical experience nor mechanical knowledge at all.
Never encountered a situation in detailing where someone helped and it did not cause more harm than good.

[GSKR]

I was detailing a jag convertible and the gentlemen who owns it started spraying silicone in every door hinge and latch creating overspray everywhere.I said to myself it's time to leave and I did with pay in hand.also can't deal with people who pull up a chair to chat and watch every move you make.I would rather not do the car to be micromanaged.

[LSNAutoDetailing]

well, you said it was a friend... I had a friend help with a detail event once (on his car...). It was two fold, I was trying out a new space and two, unknown to him, I was sizing him up as a potential person to give me a hand on days where the job was bigger than the hours in a day (he's a huge car enthusiast). He did alright and with a bit of training I think it would have worked out. But, I work better on exteriors alone. Interior Gal (wife), that's her domain... She knows the extractor, tornador, etc, like a shopping trip to White House/Black Market, New York and Co. or Express... LOL! :-)

On another note, my insurance dictates customers must leave the property. I have to limit the liability... So yes, they must go...

[DavidAl]

My favorite: "you know it's going to rain now" or "I'm just going to get my car and bring it right on over"

[parshooter]

If wife believes she's right... leave it that way... "You were so right dear... It worked like a a charm."
Successfully married for 20 years. :-)

Now, toothpaste has micro-abrasives, much like polish. How those hold up under heat and multiple passes, not being a chemist, probably not the same as 105/205.
The idea is to NOT remove enamel from teeth... just get them clean.

But 105/205 tastes terrible.

[Setec Astronomy]

Now, toothpaste has micro-abrasives, much like polish.

Toothpaste did used to be an accepted "secret" way to polish acrylic.