Problem with my new microfiber towels?

[davidc11291]

I just got my order of blue Cobra rolled edge microfibers. On a couple of of them, there's what looks to be a melted plastic ribbon. 2 of them are actually attached together with one of these melted plastic ribbons. What is this? Is this a big deal? Should I just throw them in the wash and will it come out? I'm thinking that the rolled edges might be secured with these ribbons which are melted to hold the edges, instead of them being secured with thread. Does this mean that if I'm able to pick out all the plastic bits, the rolled edges will come undone?

Keep in mind, I'm not bashing these towels. I'm just asking everybody here if anyone has seen this before, and if it's a big deal or not.

[tw33k2514]

I have a couple dozen of these towels and have never seen anything like that.

My suggestion would be to contact AG and get some new ones.

[david79z28]

I received 3 out of 6 like that on a recent order. The corners were a little rough also. I called AG and they shipped me 3 more that were fine.

[soloz2]

I just got a 3 pack to try them out and didn't notice anything like that. I'll have to take another look.

[RTexasF]

Problem with production.........have them replaced.

[mwtaco]

pm the autogeek staff. as everyone always says, if there is a problem, "they'll make it right". looks like david79z28 did.

[shoeless89]

Yeah I have 6 of these and I love them. Its for sure not normal. Call AG

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[Flash Gordon]

Looks like quality control took the day off

[Bobby B.]

I've never seen that before? Call us at 1-800-869-3011 with your order number and we will take care of this issue for you.

[davidc11291]

Thanks for all the info, guys. Before I contacted the AG staff, I just wanted to check with everybody here and make sure that this plastic wasn't just a normal byproduct of the packaging process and something that would come out in the wash.

I'm gonna call AG here shortly, and I'm sure they'll take care of me