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Regular Member
RagCo Ultra Black Sponge
Hi AG,
Got my most recent AG order, in which I decided to try out the new RagCo ultra black sponge. I generally prefer to multiple towel method for rinseless washing, but have an older Big Red Sponge and use it every now and then when I don’t want to create a whole load of towels to wash.
At first glance the manufacturing of this thing looks a bit shoddy. Sponge is soft, but all the grooves between the foam “fingers” are totally uneven. Anyone know whether that’s normal or whether it matters? Pic below:
Thanks
HAMBO
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Super Member
Re: RagCo Ultra Black Sponge
Reminds me of the "Schmidt Sponge"(?) that was out years ago.
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Super Member
Re: RagCo Ultra Black Sponge
Let us know how it compares.
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Super Member
Re: RagCo Ultra Black Sponge
Originally Posted by
John U
Reminds me of the "Schmidt Sponge"(?) that was out years ago.
LOL...I remember and still have them. I think I use the black wheel one to clean my gas grille now
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Super Member
Re: RagCo Ultra Black Sponge
My 1st thought is “why’d they make it black”?
That’s the last color I’d want a sponge like that to be.. How are you supposed to know if it’s really clean enough as you’re using it? Smh
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Post Thanks / Like - 0 Thanks, 1 Likes, 0 Dislikes
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Super Member
Re: RagCo Ultra Black Sponge
If it messes up the car, you can always use it to wash house windows. That's about all I use a sponge for.
Treat it like it's the only one in the world.
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Regular Member
Re: RagCo Ultra Black Sponge
In case anyone is interested, I emailed the photo to the Rag Company and they said it should not look like this. This is a manufacturing defect...The grooves should be cleanly cut and consistent.
They suggested I either cut it with a razor blade myself, or see whether AG will replace it for me. Seems kind of silly that after buying a $20 sponge that's got a QC defect they wouldn't just offer to send me a new one...
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Super Member
Re: RagCo Ultra Black Sponge
Shame they didn’t just send you one. Doesn’t really look impressive anyway. I’d say the shipping is worth more than the sponge anyways.
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Super Member
Re: RagCo Ultra Black Sponge
Originally Posted by
HAMBO
In case anyone is interested, I emailed the photo to the Rag Company and they said it should not look like this. This is a manufacturing defect...The grooves should be cleanly cut and consistent.
They suggested I either cut it with a razor blade myself, or see whether AG will replace it for me. Seems kind of silly that after buying a $20 sponge that's got a QC defect they wouldn't just offer to send me a new one...
Yeah the Rag Company SUCKS at customer service. Next time i buy a bunch of towels during their sale i’m gonna see if AG will price match due to their CS standards.
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Super Member
Re: RagCo Ultra Black Sponge
Originally Posted by
Coatingsarecrack
Yeah the Rag Company SUCKS at customer service. Next time i buy a bunch of towels during their sale i’m gonna see if AG will price match due to their CS standards.
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I’m sure AG will have no issues replacing it. AG customer service is top notch. Shame Rag Company handled it the way they did.
Due to this feedback, I will no longer purchase TRC products. Sorry but customer service is still important in my book!
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