Another DISO - new car.

[VeloNYC]

Went for the first oil change and despite I declined the dealership's complementary wash and hang the "don't wash this car" sign on the mirror they did wash the car anyway. I picked up the car when it was cloudy so I couldn't see the damage until getting to my client's garage with the led lighting. This shocked me so much I almost dropped my laptop.

Now, whey are apologetic and promise to fix everything, but getting the quotes by shopping around I don't think they will pay $1500 for their screw up. What are my options?

[392hemi]

Went for the first oil change and despite I declined the dealership's complementary wash and hang the "don't wash this car" sign on the mirror they did wash the car anyway. I picked up the car when it was cloudy so I couldn't see the damage until getting to my client's garage with the led lighting. This shocked me so much I almost dropped my laptop.

Now, whey are apologetic and promise to fix everything, but getting the quotes by shopping around I don't think they will pay $1500 for their screw up. What are my options?

Get it in writing and take legal action if necessary. Also $1500 for full swirl removal?

ALWAYS inspect your car after it is out of your possession, whether it's at dealer for oil change, recall, valet, parking. I do a full walk around, inspect all wheels and tires as well and take a picture of before mileage to ensure it wasnt unnecessarily driven.

I didnt check once in my life because I got complacent. Sure as hell at home I noticed they had dented my rear lower side skirt from the oil change. They of course denied it and I just lived with it.

[Natron]

Why so high? Is it ceramic coated? Is it more than swirls? Maybe provide the estimates and then offer to do it yourself for less?

[Eldorado2k]

I’d be livid... If I were you, I’d go ahead and get that $1,500 dollar estimate in writing. Then build a cart for yourself including a GG6 polisher, pads, polish, pad brush and microfiber towels and show them the total price and have them pick an option.

[ideally you want to do this yourself because @$1,500 dollars they’re not only taking advantage of customers, but they’ll probably cut into your paint unnecessarily deep] Idiots, both of them.

[Bill D]

Yikes this makes me even more paranoid about bringing in my car for service. I can’t believe they ignored the do not wash hang tag.

[Eldorado2k]

I bet there’s people out there who specifically ask for the complimentary car wash and don’t even get it...

[Bill D]

Luckily at my dealer I can see where my car is at all times so if I see the techs doing something off you better believe I’m going out there to stop them. I haven’t been to the dealer since I once needed a battery. That battery was crap and didn’t last very long. Autozone batteries are better. I do my own oil changes.

[Eldorado2k]

Luckily at my dealer I can see where my car is at all times so if I see the techs doing something off you better believe I’m going out there to stop them. I haven’t been to the dealer since I once needed a battery. That battery was crap and didn’t last very long. Autozone batteries are better. I do my own oil changes.

I need to start changing my own oil...

[Bill D]

You will have more peace of mind. I recommend the oil extractor Griots sells. I’ve had the same one for 18 years and it doesn’t let me down

[Bruno Soares]

My dealer doesn't wash cars in for service, just "details" new cars at delivery. But I still say don't do it and hang the sign anyways. I also try to wash my car right before service every time that way they are not tempted to wash it because the car is already clean.