What did you do today, in regards to detailing?

[Optimus Grime]

I do appreciate good customer service. I contacted Griot’s about ten days ago about a defect with my G15. Mechanically it was fine but the cord kept coming out of the socket. With no questions asked the rep sent me a return code and within a week of mailing it off I had a new one and just in time to undo all the damage from my unfortunate trip to the dealership.

[Klasse Act]

I do appreciate good customer service. I contacted Griot’s about ten days ago about a defect with my G15. Mechanically it was fine but the cord kept coming out of the socket. With no questions asked the rep sent me a return code and within a week of mailing it off I had a new one and just in time to undo all the damage from my unfortunate trip to the dealership.

That's what I'm talking about!

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[DETAILROOKIE]

I do appreciate good customer service. I contacted Griot’s about ten days ago about a defect with my G15. Mechanically it was fine but the cord kept coming out of the socket. With no questions asked the rep sent me a return code and within a week of mailing it off I had a new one and just in time to undo all the damage from my unfortunate trip to the dealership.

I called them a year ago about my G9 bogging down with any pressure and they told me I had to pay for shipping back to them and then again for the new one to me. Maybe they revamped their warranty plan again. I will call them again to see if they will actually take care of me now.

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[Uncbrs]

I do appreciate good customer service. I contacted Griot’s about ten days ago about a defect with my G15. Mechanically it was fine but the cord kept coming out of the socket. With no questions asked the rep sent me a return code and within a week of mailing it off I had a new one and just in time to undo all the damage from my unfortunate trip to the dealership.

I still feel bad about Griot's. Pretty sure I had some (stupid) user error with their foam gun. Complained, got it replaced and had to go crawl back to them as when I returned their "broken" foam gun, I realized I likely returned (and was using) the wrong parts.

They never once complained or raised a fuss though.

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[Optimus Grime]

I called them a year ago about my G9 bogging down with any pressure and they told me I had to pay for shipping back to them and then again for the new one to me. Maybe they revamped their warranty plan again. I will call them again to see if they will actually take care of me now.

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Give it a shot. It was about as smooth as a customer service interaction could go. If they send me a survey I will happily fill it out and give them ten stars.

[PA DETAILER]

Pre-Christmas detail this afternoon. Truck saw 6 days of service this week plus some winter slop earlier this week. Good Maintenace wash and interior. Finished with TWHS flex wax used as a spray on rinse off wax. #253 on the tires.

[Klasse Act]

After days and days of rain the roads are fairly dry so I took the g/f's Cruze for a touch-free wash. The pre-wash was pre-loaded with Griot's Garage Brillant Shine rinseless wash but I added another 3 oz of Bilt-Hamber Touchless to the mix.

The EN will sit there dirty as hell

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[Texchappy]

Nothing more than observation. It rained here all day yesterday and at my wife’s parents house we have to park outside. This morning it was obvious that the Gtechniq glass coating was done. The Gyeon Can Coat evo I put on just about a year ago is still going strong. I’ve got some Gyron Quivk View to try on the windshield.

[Optimus Grime]

I just finished apply Gyeon Syncro to my car for the second time in 3 months thanks to Hall Honda’s inept service department. Never again. Apply Mohs is fine but Skin is tacky and now my shoulder is on fire.

[Big Dave]

I removed some bird bombs from the FJ with Ech2o before driving to my Nephew's for Christmas lunch.

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