Tire Shine got into the paint. What to do?

**herder** · 09-15-2015, 04:05 PM

I'll try to make this short. Brand new Nissan Altima was picked up a week ago. Yesterday while washing it I noticed the problem. I could not get it out so I decided to take it to the dealer where I bought it. After they tried a few different things and couldn't get it they took it to there body shop. Apparently they claim its the tire shine stuff they used and it sticks to plastic. They claim there is no way to remove it with any product. There solution is to sand it down and reapply the base coat or something along those lines. They said they will not be sanding down the paint. I've been told on other forums not to let the dealer touch the car but don't know what to do. The pics don't show it very well but this stuff looks baked in. What can I try at home?

Should mention it only sticked to the plastic. Its on all 4 wheel wells and even under the doors. There was some on the doors but I can remove that by just rubbing at it.

The dealership has taken responsibility but I don't know if there option is my best option.

Tire Shine got into the paint. What to do?-img_2343-jpg

Tire Shine got into the paint. What to do?-img_2344-jpg

Tire Shine got into the paint. What to do?-img_2347-jpg

Tire Shine got into the paint. What to do?-img_2345-jpg

**pheerix** · 09-15-2015, 04:51 PM

Jeez what kind of tire shine embeds itself in paint.

**AnthonyGXP** · 09-15-2015, 05:03 PM

The dealers option is ALWAYS NEVER your best option!

**herder** · 09-15-2015, 05:42 PM

Well I was just told there is a service bulletin on Nissans site about this. Saying how you should not use tire dressing as it can stain the paint.

Thanks Nissan. I didn't even use it, the dealership did.

**carls2006** · 09-15-2015, 05:45 PM

Must be crap paint, if tire shine cant be removed.. Hard to believe
Or nasty tire shine...

**carls2006** · 09-15-2015, 06:00 PM

Originally Posted by herder

Well I was just told there is a service bulletin on Nissans site about this. Saying how you should not use tire dressing as it can stain the paint.

Thanks Nissan. I didn't even use it, the dealership did.

Most tire shine products say they may stain the paint..
By your pic's it looks more like some kind of under coating ?
Was it under coated at dealer ?
I work at local chrysler dealer for 35 years, and lots of diff products and tire shine have come and gone, and never have i seen one that caused damage of not being able to remove, and/or stained..
If they have to sand down, I would demand New trim were it is, if replacable.. If they deny, i would contact nissan..

**AnthonyGXP** · 09-15-2015, 06:30 PM

I could potentially see this if the dressing was solvent or hexane based.

**swanicyouth** · 09-15-2015, 06:31 PM

Um. Quite frankly, I'd demand a new car.

Obviously, this is some type of solvent based dressing that penetrates white paint and stains it. A water based dressing, like Opti Bond, wouldn't do this.

So, they sold you a car with a staining chemical dealer applied to all 4 wheels. Now they want to do some type of body shop work to fix it? No thanks. Car will prolly rust in 5 years from the wheel wells where their body shop touched.

If there detailing department sucks this bad - what do you think their body shop is like????

If it was me, I'd try something like Tar X + a paint cleaner on it - but that's it.

Bottom line - they screwed up your new car.

They need to make it right.

Originally Posted by carls2006

Most tire shine products say they may stain the paint..

Huh?

No products I use or AG sells say they may stain paint. OK, well there prolly is one exception in fine print someplace. But - be for real, quality water based dressings don't stain paint.

**AnthonyGXP** · 09-15-2015, 06:44 PM

Originally Posted by swanicyouth

Um. Quite frankly, I'd demand a new car.

Obviously, this is some type of solvent based dressing that penetrates white paint and stains it. A water based dressing, like Opti Bond, wouldn't do this.

So, they sold you a car with a staining chemical dealer applied to all 4 wheels. Now they want to do some type of body shop work to fix it? No thanks. Car will prolly rust in 5 years from the wheel wells where their body shop touched.

If there detailing department sucks this bad - what do you think their body shop is like????

If it was me, I'd try something like Tar X + a paint cleaner on it - but that's it.

Bottom line - they screwed up your new car.

They need to make it right.

Huh?

No products I use or AG sells say they may stain paint. OK, well there prolly is one exception in fine print someplace. But - be for real, quality water based dressings don't stain paint.

I think the dressings he speaks of, which would have this printed on the label, are from big box type stores.

**herder** · 09-15-2015, 08:16 PM

Originally Posted by carls2006

Most tire shine products say they may stain the paint..
By your pic's it looks more like some kind of under coating ?
Was it under coated at dealer ?
I work at local chrysler dealer for 35 years, and lots of diff products and tire shine have come and gone, and never have i seen one that caused damage of not being able to remove, and/or stained..
If they have to sand down, I would demand New trim were it is, if replacable.. If they deny, i would contact nissan..

It does look like undercoating and acts like it. I don't think its coming off. However it most definitely is the dressing. I had those spots all over the door and they came off. My door is metal and they rubbed off. The bottom panel below the door is plastic. They will not come off. Same as the wheel well.