Never recieved Order-

[hondajake]

Hello

I made an order at the beginning of the month and received only part of the order. I received an email saying that the remainder of my order would be shipped in 5 -7 days. However, as of today I have not received the last part of the original order. I have emailed AutoGeek customer service 2x since Monday, without response, and posted the same issue on the AG FB page, without response. Please let me know when I will be receiving the rest of my order.

Thank you
HJ

[Goin Rogue]

Call them?

[DaveT435]

Kind of unusual. AG's customer service is usually great. I would give them a call.

[SameGuy]

They include their customer service number in all emails regarding orders. Just give them a shout.

[jmsc]

I have read that even a mistake on customer part they make good on order. Call them MON morning.

[custmsprty]

Hello

I made an order at the beginning of the month and received only part of the order. I received an email saying that the remainder of my order would be shipped in 5 -7 days. However, as of today I have not received the last part of the original order. I have emailed AutoGeek customer service 2x since Monday, without response, and posted the same issue on the AG FB page, without response. Please let me know when I will be receiving the rest of my order.

Thank you
HJ

Did you pick up the phone and call? I emailed them about an order Monday morning and had a response from Danielle within 45 minutes. Personally, this is the last place I'd come to about my order, I'd start with email and then phone call.

[CarolinasFinestDetailing]

Email or call.

[MarkB]

Call them. They've always been helpful whenever I've had an issue

[FUNX650]

•I've often been asked:
-Does giving your "piece of mind", bring a "peace of mind"?

•To this inquiry I've often answered:
-Complaining is cathartic.

•And besides (I'll often conclude):
-I'm also perfectly happy whenever my complaints
would be viewed as pettifoggery by others.


Bob

[Paul A.]

Yes, a phone call would yield an answer. And i'd be curious what they say but would expect a satisfactory reason.