Would any of the "coatings" companies back up their product in writing?

**fredcandetail** · 08-30-2012, 03:33 PM

Searched a little and didn't really see anything in where someone clearly asked the manufacturers ...

"if I apply your product in the manner in which you describe will you back it up with a warranty"

I own a shop in STX and could see an upside if a manufacture would come out and say "do it like X< X<X<X< and if it fails in a year or two we will pay to have it polished out and re-applied .....

thoughts?

**Flannigan** · 08-30-2012, 03:45 PM

Cquartz Finest comes with a 2 year warranty, but how are you suppose to prove that you applied it correctly? Unless someone from the company was there watching you for the entire detail there is no way to prove that you did everything the exact way that they recommend.

I know that most companies will give you more product if you say you applied it correctly and it failed, but I doubt any would pay for the labor since there is no clear proof.

**fredcandetail** · 08-30-2012, 03:48 PM

Originally Posted by Flannigan

Cquartz Finest comes with a 2 year warranty, but how are you suppose to prove that you applied it correctly? Unless someone from the company was there watching you for the entire detail there is no way to prove that you did everything the exact way that they recommend.

I know that most companies will give you more product if you say you applied it correctly and it failed, but I doubt any would pay for the labor since there is no clear proof.

EXACTLY!

so then .... Would any of the manufacturers consider making detailing company "authorized technicians" ????

**DaveT435** · 08-30-2012, 03:50 PM

Originally Posted by Flannigan

Cquartz Finest comes with a 2 year warranty, but how are you suppose to prove that you applied it correctly? Unless someone from the company was there watching you for the entire detail there is no way to prove that you did everything the exact way that they recommend.

I know that most companies will give you more product if you say you applied it correctly and it failed, but I doubt any would pay for the labor since there is no clear proof.

Video the application lol

**Flannigan** · 08-30-2012, 03:58 PM

Originally Posted by fredcandetail

EXACTLY!

so then .... Would any of the manufacturers consider making detailing company "authorized technicians" ????

Some do, I am an Authorized Finest installer, but that doesn't mean that they will pay me if the coating fails. Even if they come out and make sure I do it the right way once, how do they know I won't cut corners in the future? It just doesn't make sense for the manufacturer to offer a warranty on labor. they warranty the product, and the labor is on the installer.

**Wheelzntoys** · 08-30-2012, 04:02 PM

Comparable to auto painting, proper prep required with a clean surface.

**Setec Astronomy** · 08-30-2012, 04:20 PM

I thought the idea with the pro version of Opti-Coat (now Opti-Guard) was to provide a warranty, not sure if that ever happened.

**Chris Thomas** · 08-30-2012, 09:24 PM

We're still working on it. Preview the registration site if you like: Optimum Coatings : Accelerate Into The Future | Optimum Polymer Technologies it will eith be 10 years or lifetime...still working out details. And you will have to be authorized.

**richy** · 08-30-2012, 09:45 PM

Originally Posted by Chris@Optimum

We're still working on it. Preview the registration site if you like: Optimum Coatings : Accelerate Into The Future | Optimum Polymer Technologies it will eith be 10 years or lifetime...still working out details. And you will have to be authorized.

Now, that's interesting. I'll be looking to get on that list when you do it.

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