here are some pics
even the calipers looks discolored like something was used to "clean" them.... except that they didnt spray it evenly, almost like they sprayed and let itset, and now there is a line of "clean" on the caliper... first pic is before scrubbing, and send pic is after scrubbing with a stiff brush and soapy solution to make sure it wasnt just road grime since it was snowy out (salt on the road), except this car has not seen any road except to and from the shop.
for comparison, this is what the same rim pictured looked like before cleaning it before winter this year.
any help on how to go about telling the shop about this would be appreciated for anyone who has gone through it.
or how you (mike) would like a customer to approach you about wheel damage after coming back to a shop for a (ugh) third time.