Unlevel backing plate on G15

[conman1395]

Anyone have an issue with their backing plate on the G15 being slightly unlevel? It looks like the backing plate wobbles, but it's down firm and tight. I haven't called customer support about it because I don't have the polisher on me right now. I left my stuff at my parents house and I'm back at my apartment.

[Mike lambert]

Make sure it is indexed correctly first, then check with customer service

[DBAILEY]

Did the polisher ever drop onto the floor and maybe land on the BP?

[Eldorado2k]

My 1st G21 was like you describe...



My 2nd one, not so much... At the end of the day, I don't really think it made much of any difference, at least none that I could notice.


Sent from my iPhone

[LSNAutoDetailing]

The washer is slotted and must fit in the slot before adhering the backing plate. If the washer is not seated right, that could be one possibility.
Try resenting the backing washer and backing plate. If not right, GG will take care of you for sure! They've taken great car of many of us here on AGO, including myself.

[fightnews]

lifetime warranty, i just ordered the g fifteen, i cant wait to get it, i have so much detailing stuff right now i almost have to start detailing for dollars this spring. i think i can use a one step and get at least two fifty per car, maybe three hundred?

i might go with that essence crap then a coat of souveran on top of it. i might start selling bottles of souveran spray wax for thirty bucks a bottle to my customers?

[conman1395]

The washers were installed correctly and I made sure the backing plate was in its slot too. It came this way from the factory and remained that way after I tried to reseat it and add the washers. I guess I'll use the warranty.

[conman1395]

My 1st G21 was like you describe...



My 2nd one, not so much... At the end of the day, I don't really think it made much of any difference, at least none that I could notice.


Sent from my iPhone

Yes, mine was exactly like that! I'm guessing you sent it in for a warranty swap?

Did you have to pay for the shipping?

[DetailTrail]

lifetime warranty, i just ordered the g fifteen, i cant wait to get it, i have so much detailing stuff right now i almost have to start detailing for dollars this spring. i think i can use a one step and get at least two fifty per car, maybe three hundred?

i might go with that essence crap then a coat of souveran on top of it. i might start selling bottles of souveran spray wax for thirty bucks a bottle to my customers?

[Mike lambert]

What's that about?