Acidic wheel cleaner on a painted rim?

[TurboToys]

ok news update.


turns out the shop uses a non-acidic wheel cleaner


still waiting on the call back from the manager, because he is "researching" their product. and i already did researching of my own on the manufacturers site for the product manual, and found this.

it says this, specifically on the instructions and use for their product

"NOTE: Not recommended for certain aftermarket wheel finishes such as non-coated, polished, anodized, or polished billet aluminum".

also says

"SPECIAL NOTES: Always consult wheel manufacturer for care of delicate, aftermarket wheels before using this product as staining may occur"



lets see if he says no to paying for repairing my wheels now.. sounds like it would be easy to win a court case since this is the "only wheel cleaner we use" as said by them.

edit: volks are a clear anodized finish on the lip.

[TurboToys]

last update. shop manager calls me back with funny confirmation.

and i did notify him that i checked the product descriptions and it says (the above noted). and he said that he wasn't sure if it was their product or not that did it... he asked how old the wheels were, and what condition the wheels were in... i had to explain that they were about 6 years old but the wheels were near perfect because i do detail on the side and am capable of keeping everything immaculate.

he ended up explaining that they were going to end up taking care of the damage and figure something out.... but he wasn't sure if it was the product and said something along the lines of tossing it out..

even said their supplier for it came in and he asked him if it would damage a wheel like that... the guy said maybe??

and i had to explain to him again that it specifically said that staining can occur if used on the wrong finish.



all in all.. he had better take care of it or i will have a pretty clear cut case in court.