autogeekonline car wax, car care and auto detailing forum Autogeek on TV
car wax, car care and auto detailing forumAutogeekonline autogeekonline car wax, car care and auto detailing forum HomeForumBlogAutogeek.net StoreDetailing Classes with Mike PhillipsGalleryDetailing How To's
 
Page 3 of 4 FirstFirst 1234 LastLast
Results 21 to 30 of 33
  1. #21
    Super Member Bill D's Avatar
    Join Date
    Mar 2006
    Location
    The First Coast of FL
    Posts
    2,291
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    I have a small, independent shop do my tires. I’m going to be getting new ones next year. This shop does much better work than the big chains and takes pride in its work. The place is immaculate too, as in being able to eat off the floor.
    Treat it like it's the only one in the world.

  2. #22
    Newbie Member
    Join Date
    Oct 2019
    Posts
    18
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Sorry to hear, like others have said a common issue at most dealerships. Most likely a breakdown in communication. Your vehicle was most likely handled by a variety of people at the dealership (service advisor, service tech, detailer, etc).

  3. #23
    Super Member acuRAS82's Avatar
    Join Date
    May 2017
    Location
    Pittsburgh PA
    Posts
    2,847
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Quote Originally Posted by carcarecoaches View Post
    Sorry to hear, like others have said a common issue at most dealerships. Most likely a breakdown in communication. Your vehicle was most likely handled by a variety of people at the dealership (service advisor, service tech, detailer, etc).
    Yep, you pretty much nailed it.

    I never followed up, but I did call the dealership and complain. The service manager was a very nice guy (that’s a plus) and admitted that his washers missed the note, admitted “let’s be real, they probably aren’t the brightest bulbs but I’ll let them know that they should have talked to the supervisor before proceeding with any type of drying or squeegee.”

    The guy was too nice for me to complain further, plus I know nothing will come out of this experience. But at least he knows I was disgusted with the squeegee dry (more so than the mistake of setting the car to begin with).

  4. Likes SWETM liked this post
  5. #24
    Super Member DetailKitty's Avatar
    Join Date
    Jul 2013
    Location
    PA
    Posts
    5,026
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Thank goodness I have a good repute with the service department and they know not to touch the car in terms of a wash, etc.

    LOL my HUSBAND tells his dealership, "my wife said to tell you NOT to wash the car".....

    2022 Jeep Gladiator Rubicon • 2021 Ford Ranger Lariat •2016 Alfa Romeo 4C Spider • 2006 Buell Lightning-Bolt • 2004 Jeep Wrangler Rubicon

  6. Likes PaulMys, SWETM liked this post
  7. #25
    Super Member mc2hill's Avatar
    Join Date
    Feb 2009
    Location
    Orlando
    Posts
    553
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    I mostly use an independent shop, and I don't have to worry about it being washed without my knowledge - their recommended detailer is ME!

    We did have a maintenance package on our new Accord, and found one of the finance guys was a Geek too! I always take them clean cars, put up the 'Do Not Wash' hangtag, and have it noted in the work order.

  8. #26
    Super Member PaulMys's Avatar
    Join Date
    Jan 2014
    Location
    Eastern L.I. NY
    Posts
    10,769
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Quote Originally Posted by DetailKitty View Post
    Thank goodness I have a good repute with the service department and they know not to touch the car in terms of a wash, etc.

    LOL my HUSBAND tells his dealership, "my wife said to tell you NOT to wash the car".....

    ...."If you know what's good for you..........."

    Lmao, Monica.
    It is no coincidence that man's best friend cannot talk.

  9. Likes SWETM liked this post
  10. #27
    Newbie Member
    Join Date
    Oct 2019
    Posts
    18
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Quote Originally Posted by acuRAS82 View Post
    Yep, you pretty much nailed it.

    I never followed up, but I did call the dealership and complain. The service manager was a very nice guy (that’s a plus) and admitted that his washers missed the note, admitted “let’s be real, they probably aren’t the brightest bulbs but I’ll let them know that they should have talked to the supervisor before proceeding with any type of drying or squeegee.”

    The guy was too nice for me to complain further, plus I know nothing will come out of this experience. But at least he knows I was disgusted with the squeegee dry (more so than the mistake of setting the car to begin with).
    Ya like you said, it really is hit and miss with dealership staff. It's fairly high turn over for most positions and as a result, hit and miss.

  11. #28
    Regular Member
    Join Date
    Feb 2011
    Posts
    196
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Quote Originally Posted by acuRAS82 View Post
    Real quick ventilation needed. Wife brought her Q5 to the dealer for a maintenance check up. I told her, who told the service guy, DO NOT WASH MY (freakin’) CAR.

    “OK, no problem”.

    Wife picks car up after work, service guy says:
    “Yeeaaah, so they didn’t see my note and started spraying the car with water... but don’t worry, they then saw the note before washing it and squeegee’d the water off.”

    Sure enough the car has water-smeared-dust-streaks all over it. I’m not going to inspect it for swirls/marring. She’ll get a finishing polish before winter prep (was previously hoping to not polish again this year.

    Doesn’t matter where the dealership is (this was one in a very snooty town). These people are bad, really bad.
    A dealer did this to my basically perfect g37 that I hsd paid to get opticoated. Swirled the hell out of the whole car.

    I made them pay for correction and reapplication of opti.

    Sent from my Pixel 3 XL using Tapatalk

  12. Likes SWETM liked this post
  13. #29
    Regular Member
    Join Date
    Feb 2011
    Posts
    196
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Quote Originally Posted by ntwillie1 View Post
    Sorry to hear that OP. Maybe the do not wash hanger idea is not so bad. My dealer is pretty good about not washing my cars as they know how nuts I am. They take a big marker and write it on the windshield. I recently took one of them to an independent for a cam magnet job which they charged me $150 for vs the dealer that wanted $500 and I would never have thought an independent would be washing a car after service. Well I was wrong, lol. It's my bad since i didn't tell them. He knows now.

    BSoares, I had 4 rims damaged on an Acura MDX at once at a firestone a few years back. You are smart to take pictures before. Try to take the car in clean so they can't say it showed up dirty and they couldn't tell if it the damage was already there. I took mine in for new tires during winter and they said the car was dirty so they couldn't tell. Anyway, I ended up getting 4 new rims from them but I would rather not have gone through the trouble.
    I made a do not wash sign for each window in my car, plus the steering wheel plus hanging from the rear view mirror.

    After the Infiniti dealer effed up my black opticoated g37, they deserve the signs.

    Sent from my Pixel 3 XL using Tapatalk

  14. #30
    Super Member TTQ B4U's Avatar
    Join Date
    Jan 2016
    Location
    Central Ohio
    Posts
    5,437
    Post Thanks / Like

    Re: Are you kidding me, dealer?!?

    Quote Originally Posted by acuRAS82 View Post
    Real quick ventilation needed. Wife brought her Q5 to the dealer for a maintenance check up. I told her, who told the service guy, DO NOT WASH MY (freakin’) CAR.

    “OK, no problem”.

    Wife picks car up after work, service guy says:
    “Yeeaaah, so they didn’t see my note and started spraying the car with water... but don’t worry, they then saw the note before washing it and squeegee’d the water off.”

    Sure enough the car has water-smeared-dust-streaks all over it. I’m not going to inspect it for swirls/marring. She’ll get a finishing polish before winter prep (was previously hoping to not polish again this year.

    Doesn’t matter where the dealership is (this was one in a very snooty town). These people are bad, really bad.
    I tape my sign to the outside driver side window and one to the dash or shifter area. I did create some hanging ones but they typically get pulled off by the techs and left on the seat. No thanks. The one on the outside can't be missed.
    2019 Pearl White Accord 2.0T Touring (mine)
    2023
    Snowflake Pearl White CX-30 Turbo Premium Plus(wife)
    2010 Urban Platinum Metallic CRV EX-L & 2014 Mica Black Metallic Toyota Corolla S (kids)

Page 3 of 4 FirstFirst 1234 LastLast

Similar Threads

  1. Are you kidding me??
    By DaveT435 in forum Off-Topic
    Replies: 0
    Last Post: 10-20-2017, 12:09 PM
  2. Are you kidding me?
    By arjo.reich in forum Introduce Yourself
    Replies: 4
    Last Post: 02-14-2013, 12:51 AM
  3. Dang man, I was just kidding around.
    By Blue Diamond in forum How to make money detailing cars
    Replies: 9
    Last Post: 12-20-2012, 09:17 PM
  4. You Gotta Be Kidding Me...
    By alko in forum Off-Topic
    Replies: 28
    Last Post: 05-02-2012, 10:21 PM
  5. You got to be kidding me!
    By A4 1.8tqm in forum Off-Topic
    Replies: 9
    Last Post: 03-31-2010, 05:44 PM

Members who have read this thread: 0

There are no members to list at the moment.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

» March 2024

S M T W T F S
2526272829 1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31 123456