Pay the Pros!

**DogRescuer** · 08-14-2013, 05:12 PM

Crazy I have a regular customer who only gets exterior wash every 2 weeks. I asked her one day if I can vacuum her car for, hold on $10, she said no and took it somewhere for a $1 and did it.

Two weeks later she says " I (her) put a big scratch in her car using a machine to vacuuum". I looked at it and it wont come out 100% but I can get it about 80%, so I told " $40 to correct, and polish her DULL painted mirrors.

She cringed and said she MIGHT call me for scratch.

If she wasnt trying to save $9 there would be NO SCRATCH!

Im done, thanks.

**BlackHawk** · 08-14-2013, 05:15 PM

cheap cheap cheap lol

**dc52nv** · 08-14-2013, 05:20 PM

Wait, so she tried blaming you for the scratch?

**lunchboxmunchy** · 08-14-2013, 05:22 PM

Haha. I see a lot of that out here in Hawaii. People call to get an estimate and when they hear the quote, they complain and say that they can get a car wash for CHEAP! I apologize and wish them luck!

**Choop145** · 08-14-2013, 05:30 PM

I have a question for you guys. Is it offensive to hire a detailer, but ask him to use specific products that I have. And would it be cheaper if i provide my own twins and wax? Its just I want to try a specific combo, but a little scared to do it myself, plus I'm on the fence with if i want to buy a PC and all the accessories.

**lunchboxmunchy** · 08-14-2013, 05:33 PM

Originally Posted by Choop145

I have a question for you guys. Is it offensive to hire a detailer, but ask him to use specific products that I have. And would it be cheaper if i provide my own twins and wax? Its just I want to try a specific combo, but a little scared to do it myself, plus I'm on the fence with if i want to buy a PC and all the accessories.

One of the best ways to learn how to do something is to do it yourself. Along with the help from AGO of course!

I wouldn't pay somebody to do it. Just my $0.02.

**statusdetailing** · 08-14-2013, 05:34 PM

Yeah...well I had a lady get upset at me today because the "bugs" didn't come off her front bumper. I explained to her that the bugs were removed but there was heavy etching left (most of them down to the base coat). She got mad and said that her husband washed it a couple weeks ago and they all came off!

Sometimes you just can't win in this business. OK, I'm done ranting. Sorry

**FUNX650** · 08-14-2013, 05:38 PM

Another blatant example of:
The Antithesis of Conspicuous Consumption...(when it comes to Car-Care).

Bob

**FUNX650** · 08-14-2013, 05:51 PM

Originally Posted by Choop145

And would it be cheaper if i provide my own twins and wax?

Would one of the Twins happen to be your first-born male child? (Based loosely: ~Soloman)

Seriously...
Just as you wouldn't even dare dream to tell other Professionals how to operate their Businesses:
Please allow yourself to show the Professional Detailer the same courtesy!!
A better business-relationship would then be established...IMHO.

Bob

**Choop145** · 08-14-2013, 05:54 PM

Originally Posted by FUNX725

Seriously...
Just as you wouldn't even dare dream to tell other Professionals how to operate their Businesses:
Please allow yourself to show the Professional Detailer the same courtesy!!
A better business-relationship would then be established...IMHO.

Bob

Thanks for the reply. You're completely right. Just new to this and want to make sure i take the right steps. I think im going to do this on my own. It will be my alone time/hobby