Mike Phillips VIF or Vehicle Inspection Form

[Mike Phillips]

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Packages Page
You should have a package for every customer, every car and every budget. Don't spend your customers money for them, let them decide the level of perfection they want for their car. I highly recommend doing your best to educate your customer on the paint on their car and what you can do for it but also, don't oversell customers. By this I mean, don't put a show car finish on a daily driver commuter car. While this might be your passion it's a disservice to both you and your customer. I've included a link to an article I wrote on this topic down the page a ways, if you have not read it yet, take a moment to do so.

On this page you can edit the words Package 1, Package 2 and Package 3 with whatever terms you prefer, for example, Bronze, Silver, Gold. etc. You can and should also insert the hourly charge for what you currently charge in your business.

Products, Pads, Tools and Coatings Tables - Optional
The two tables for information on products, pads, and tools you use can simply be deleted if you don't want to get that deep with your customers. I included this as an option for the purposes of educating your customer to earn their trust, show that you're knowledgeable about your craft and to help you increase your hourly prices. By education your customers you demonstrate you're knowledgeable about your trade while at the same time by default you show-up any competitors that don't want to share what products, pads and tools they use.

Using this type of information is completely up to you.
Quality products, pads and tools all have a cost associated with them that you have to build into your hourly rate. The higher the quality product you use the more you need to charge or the less profit you will make. Most of your customers won't know that a quality foam pad cost more than a cheap, worn out wool pad and here's a way to to educate them. People ask me how I get my prices so high and there's a number of things a person has to do but one of them is to educate your customer how and why the work you do is different than the detailing business down the road that charges $39.99

The third table on this page is to up-sell your customer to a coating. Coatings not only have a higher "cost" price but they also take more and special prep work in order to apply them plus the skill, knowledge and talent to apply them correctly. You need to make sure you're charging for the application of a coating. In the table below you can custom edit it to showcase which coating or coatings you offer and this opens this section of this form opens the door for you to present your customer with this option.

Again, since this is a Microsoft Word Document, you can simply modify or delete the second and third tables and when you do this the "Terms" information will move up under your "packages table".

[Mike Phillips]

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Terms and Authorization for work
The below is the section that spells out the agreement for services rendered and the customer's signature of approval to do the work. Do not "touch" anyone's car until the above inspection form is filled out with the customer and the customer signs and dates the form.


Referral Request
At the very bottom of this page is a call-out box asking for referrals to grow your business. I find most people tend to be shy about asking their customers for referrals, so this call-out box is to both remind you and to help you to ask for referrals.

[Mike Phillips]

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***Request a form***

If you want a copy of this form, reply to this thread and I'm happy to share it with you.

[Mike Phillips]

Mike,

i would like a copy. The new app is very cool but want a paper back up.

thanks

don Schumacher

Sent - check your inbox.

Hi Mike
Def would like a copy

borderman01@gmail.com

Much appreciated.

Will send right now.

Received, thank you Mike

You're very welcome.

[Pats300zx]

Mike....could I please get a copy of the VIF..

pats300zx@aol.com

Thanks...Pat

[Mike Phillips]

Mike....could I please get a copy of the VIF..

pats300zx@aol.com

Thanks...Pat

Sent

[1Shopteacher]

Thanks

Don Schumacher

[FPZeidler]

Thank you Mike
Can I please get a copy of this form?

[Detallado Faraon]

Mike....could I please get a copy of the VIF..

Sent from my B1-750 using Autogeekonline mobile app

[robmick33]

Mike,can I please get a copy of the VIF

Thanks,
Rob