I’ll still continue to shop AG for that reason. If I lived out of state I wonder what kind of service I’d get. I certainly don’t want spilled gallon jugs.
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I’ll still continue to shop AG for that reason. If I lived out of state I wonder what kind of service I’d get. I certainly don’t want spilled gallon jugs.
Why did AG charges sales tax for off-state purchases? They didn’t in the past. Competition still doesn’t (200$ order when not to AG)
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PBMG( AGO & Autopia ) is still the best place that I have found for all around customer service for the non- business folks, maybe the folks with business get big discounts from other places, but I have not found a place the gives as many different, and as often discounts as PBMG- every single week they have at least one promotion, it doesnt get much better than that
Holiday season is not over yet, but no this weekend we will not be having them on sale.
Not sure where you are located that an order takes a week to get to you unless you are on west coast. And not sure what "status" you think we are the same crew, same company, but resting on our laurels?? Well everyone has a right to their opinion but to say we are getting lazy or complacent is a strong statement, we strive everyday to bring the best education and tech support we can to our customers. Pride ourselves on amazing customer service and we all work as a family to keep this business providing it's best to our customers.
Our same day ship rate is about 98% of orders, we moved to back to UPS for many reasons, one of those is they are shipping and moving packages on the weekends in most areas now.
But if you ever have issues you are welcome to email or call me directly and we will make sure you are well taken care of.
Yeah, I just placed a small order just 20 minutes ago, and seen the few small dollars state tax applied. But, I also saved 25% on my order! Yay!
As Meghan said, is beyond the Businesses abilities, it's state laws.
I think my last two orders were sent via UPS, and hadn't had any problems. Thankfully AG packs their products in a bomb-proof fashion, well packed and padded, very solid Carboard Boxes, and heavy duty rip resistant Tapes. And Caps on Bottles-Jugs commonly taped in place that they aren't coming loose.
Anyone can have a mishap experience happen on occasion, but I'm still comfortable knowing that AG/Autopia will address any and all such possible issues with no hassles. In all of my thousands of dollars of purchases with both over the years, only one minor problem ever occurred, an LC 5" Backing Plate for my PC7424XP with mis-formed Threads, and they quickly took care of that, sending another immediately.
I'd say that's a pretty great track record!
I'm happy here.
Just placed an order yesterday, then came back for more.
50 for 20, gotta love it.....if you squint you can see it.
https://lh3.googleusercontent.com/gr...deMketrg=w2400