autogeekonline car wax, car care and auto detailing forum Autogeek on TV
car wax, car care and auto detailing forumAutogeekonline autogeekonline car wax, car care and auto detailing forum HomeForumBlogAutogeek.net StoreDetailing Classes with Mike PhillipsGalleryDetailing How To's
 
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 7 of 7
  1. #1
    Super Moderator Meghan's Avatar
    Join Date
    Mar 2006
    Location
    Florida
    Posts
    15,036
    Post Thanks / Like

    RUPES warranty and repair service

    RUPES warranty and repair service!
    Tool Protection & Repair

    RUPES takes pride in providing on of the most responsive and comprehensive repair and support program in the industry!
    RUPES offers a 12-month warranty against all original manufacturer defects that begins from the date of purchase.
    This warranty is valid only if the tool is purchased from an officially authorized RUPES distributor.
    This warranty excludes all wear items (backing plates and carbon brushes) unless the wear is unusual or excessive based on the amount of tool use.
    For tools that have been damaged as a result of mishandling or are beyond the 12-month warranty,
    RUPES offers a flat rate repair program that covers most common repairs and will include your shipping!

    Most common repairs include:
    Carbon brushes
    Cords
    Front and rear handle housings
    Control modules

    To start the repair process, enter a repair request at Full Factory Service and Warranty Repair for RUPES Tools and download your prepaid shipping label.
    Send your tool in and you'll receive confirmation from RUPES and begin a line of communication regarding your tool!
    Once your tool is determined to be reparable, your tool will be prioritized, repaired, inspected, and shipped back to you.

    It's as easy as that!

    Shop the entire line of RUPES products now.

    From pads, polishes to polishers—they have it all.


    Innovation. Technology. Design.

    RUPES is an Italian company that strongly believes that innovation and quality come above all else and have upheld this philosophy since their inception in 1947.
    A car polisher manufactured by RUPES goes through rigorous testing, before it is made available for purchase, in their state-of-the-art facilities.
    Each tool is researched and designed through technological and computer advancements and tailored to each respective market’s demands.
    RUPES is a leader in market development for automotive power tools and systems worldwide.
    The RUPES BigFoot Random Orbital Polishing System consists of a line of electric and pneumatic car polishers along with foam pads and polishing compounds tailored specifically to the enthusiast and professional who demand the best finish possible.

    RUPES spent years fine-tuning this system by gathering information from users around the world, making sure each foam pad and polishing
    compound performed flawlessly on all paint systems when used with the BigFoot Random Orbital Polishers.
    The RUPES BigFoot Random Orbital Polishing System guarantees faster paint correction than any other system available without sacrificing finish quality.



  2. Thanks Diner thanked for this post
  3. #2
    Newbie Member
    Join Date
    Mar 2011
    Posts
    13
    Post Thanks / Like

    Re: RUPES warranty and repair service

    What is the current turnaround time for out of warranty repair?

  4. #3
    Mike Phillips
    Guest

    Re: RUPES warranty and repair service

    Quote Originally Posted by fks1 View Post

    What is the current turnaround time for out of warranty repair?

    Here's my honest answer.

    I don't know.


    My guess is you will get your tool back just as fast as you would if it was under warranty. I'm not sure why the repair people would be prejudiced?


    What's wrong with the tool?



  5. #4
    Newbie Member
    Join Date
    Mar 2011
    Posts
    13
    Post Thanks / Like

    Re: RUPES warranty and repair service

    Quote Originally Posted by Mike Phillips View Post
    Here's my honest answer.

    I don't know.


    My guess is you will get your tool back just as fast as you would if it was under warranty. I'm not sure why the repair people would be prejudiced?


    What's wrong with the tool?


    The tool makes a buzzing sound but won't turn.

  6. #5
    Super Member The Guz's Avatar
    Join Date
    Jun 2013
    Location
    LA, CA
    Posts
    8,719
    Post Thanks / Like

    Re: RUPES warranty and repair service

    Quote Originally Posted by fks1 View Post
    The tool makes a buzzing sound but won't turn.
    See this thread

    Have a problem with a RUPES polisher or product?

  7. #6
    Newbie Member
    Join Date
    Mar 2011
    Posts
    13
    Post Thanks / Like

    Re: RUPES warranty and repair service

    Quote Originally Posted by The Guz View Post
    OMG I never knew Rupes polishers had so many problems. I shipped mine in...crossing my fingers.

  8. #7
    Newbie Member
    Join Date
    Mar 2011
    Posts
    13
    Post Thanks / Like

    Re: RUPES warranty and repair service

    I received my ES15 today and Im impressed! Thank you to Rupes. Turnaround was 3 weeks but everything was cleaned, and repacked. the module and shroud were replaced with no additional charge.

Similar Threads

  1. Rupes Mille May need service?
    By TTQ B4U in forum RUPES BigFoot Oribital Polishers
    Replies: 25
    Last Post: 08-23-2019, 08:34 AM
  2. Rupes Customer Service Number
    By Pats300zx in forum Auto Detailing 101
    Replies: 5
    Last Post: 10-23-2017, 05:37 PM
  3. Thumbs up to Rupes customer service
    By The Guz in forum RUPES BigFoot Oribital Polishers
    Replies: 11
    Last Post: 07-22-2016, 10:32 PM
  4. Replies: 0
    Last Post: 02-24-2015, 05:06 PM
  5. Warranty repair, free swirls!
    By LJR in forum Auto Detailing 101
    Replies: 11
    Last Post: 10-10-2014, 03:12 PM

Members who have read this thread: 1

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

» March 2024

S M T W T F S
2526272829 1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31 123456