i think i got shorted?! FLEX VIP HELP

[Bigpat]

I bought the flex vip a few weeks ago and didnt have a chance to check it out until today.... i did not get the extra pads i thought were supposed to be with it.... am i correct that i was supposed to get "bonus pads"??

[mwoolfso]

If you ordered the kit just call AG customer service on Monday morning. Meghan sometimes picks these requests up before then but I would think the call will be needed nonetheless.

[alko]

Yeah just call up Meghan or Nick. They'll take care of you no problem.

[mwtaco]

Lets all say it together. 1...2...3...

"Call Meghan. She'll make everything right."

[ProMoDe]

I bought the flex vip a few weeks ago and didnt have a chance to check it out until today.... i did not get the extra pads i thought were supposed to be with it.... am i correct that i was supposed to get "bonus pads"??

I had the same thing happen to me with the flex vip. Give them a call on Monday with your acct number, order # and picker shipper# ready. Should straighten you right out and ship same day. IMO Autogeek is the best at customer service.

[Bigpat]

Okay, i wasnt worried if they would fix me up i know they will.. just making sure i was supposed to get them

[ProMoDe]

Okay, i wasnt worried if they would fix me up i know they will.. just making sure i was supposed to get them

I thought the same thing! "Was it a dream? No way i got this good of a deal!!" Best purchase to date.

[mikep288]

I think this was one of the best deals I've gotten in a long time. My Flex package also shipped without the bonus pads but an email to customer service and a phone call made everything right.

[slawek65]

Same thing with my order - no extra pads, but call to Nick and pads are on the way to my house. Thank You very much Nick.

[Bigpat]

Called today.... within 3mins my pads were on the way... thanks Penny