Doing a Test Spot....

Alright guys. I do a test spot when I am working on a car already booked for what I think it will take. The test spot allows me to get the product mix correct, but what I have seen from others is doing a test spot prior to booking???
How is this handled? Do you tell the customer to come by, pay for a wash and then do the test spot?

Just curious as to what you guys and gals are doing in this situation. I think it is a great idea, and even Mike talked about doing it this way on the black Tahoe he did a production level detail on.

HUMP

It is an interesting technique that may work to up sell a Customer from an AIO to a 2-step or 2-step to a 3-Step

Art Hernandez even did one where he wet-sanded an area

Quote:

---

Originally Posted by allenk4

It is an interesting technique that may work to up sell a Customer from an AIO to a 2-step or 2-step to a 3-Step

Art Hernandez even did one where he wet-sanded an area

---

Right, I'm looking for the protocol on what a person does to have this happen. Like I said, you have to wash it and at least clay that section, so if they decide to do nothing, you still have to get paid for that.

HUMP

Hit that area with a waterless wash, quick clay and then do your test spot. Won't take that long.

I guess that's the risk/chance you will have to take if the potential customer decides not to have you do the work...

What can help is you having an example, such as a photograph, of a test-spot, or 50/50 shot, for them to look at. Maybe, they can identify with one of your examples, and see how effective your skills/time/abilities is/are.