Contacting Autogeek Store
Has anyone successfully been able to contact the store via the "email" option?
I am unable to get any responses...
Re: Contacting Autogeek Store
Might get their attention with a phone call.
Re: Contacting Autogeek Store
Quote:
Originally Posted by
Bill D
Might get their attention with a phone call.
Unfortunately, I have voice issues from years of shouting for a living. I prefer to limit my phone time.
Re: Contacting Autogeek Store
I haven’t had an issue in the past, normally take a day for them to see it or overnight.
Jay
Sent from my iPhone using AGOnline
Re: Contacting Autogeek Store
Zero response via the email option. I went ahead and called, and unfortunately, a lot of details fell through the cracks, as they usually do when people don't have time to sit down and think about what is being said.
Re: Contacting Autogeek Store
Quote:
Originally Posted by
pgeorgan
Has anyone successfully been able to contact the store via the "email" option?
I am unable to get any responses...
Can you private message me your name and/or email, we have a ticketing system for our emails so none "fall through the cracks" so I would like to look into this for you.
Most all of our emails are answered before lunch time each day so this is not how we like to see our customers taken care of, sorry for the trouble.
Re: Contacting Autogeek Store
Quote:
Originally Posted by
Meghan
Can you private message me your name and/or email, we have a ticketing system for our emails so none "fall through the cracks" so I would like to look into this for you.
Most all of our emails are answered before lunch time each day so this is not how we like to see our customers taken care of, sorry for the trouble.
I sent two over the last couple weeks. Just look for two that have received no response.
Doesn't really matter, at this point. I got the issue resolved via the manufacturer.
P.S. - did you try the email linked to my forum account?
Re: Contacting Autogeek Store
Still haven't heard from you, Meghan...